- Verified by BizGlocal
Truck Stop Fuel Cards With 24/7 Support and Tiered Account Service
- 1,200+ Employees
- Founded In 1969
- Brentwood, TN
- Serves 30,000+ Businesses
About Comdata
Industry leader in connected fleet operations
Market Position
Major OTR trucking fuel card issuer, acquired by FleetCor (now Corpay) for $3.45 billion in 2014
Innovation Focus
Fraud prevention, driver payments, and fuel spend analytics for trucking fleets
Core Strengths
Truck stop discounts, cash-price fueling, fraud controls, tiered support
Use Cases
Diesel purchasing, driver payroll and cash advances, permits, fuel tax reporting.
Core Products & Solutions
Comdata Fleet Card
Diesel card for truck stop fueling, with 24/7 driver help, online account management, ReportIQ dashboards, and FleetAdvance fuel scoring.
Comdata OnRoad Card
Combines fuel purchasing and driver payroll on one card, with universal Mastercard acceptance in the U.S. and cash access via ATM, Comchek, direct deposit, and the OnRoad app.
Comdata Mastercard
Extends acceptance beyond truck stops to any location that accepts Mastercard, including EV charging networks for mixed fleets.
Comdata Connect Card
Prepaid card with no credit check, for owner-operators and new fleets.
OneClick & Proximity Fraud Controls
Drivers unlock cards in the app before fueling, and Proximity uses ELD data to decline transactions when the truck isn't at the pump.
FleetAdvance, OneLook & Predictive Pricing
Fuel spend analytics, real-time site pricing, and predictive diesel pricing to route drivers to the cheapest in-network stops.
Pricing Overview
Simple Saver
Small fleets and owner-operators
$0/mo
$0/month; $50 one-time setup fee
- Up to 25¢/gal at TA/Petro
- Up to 8¢/gal at Pilot and Love's
- Custom card controls and real-time alerts
- Detailed transaction reporting
- 5% permit discount
- 24/7 customer service
Smart Fleet
Growing fleets needing more control and reporting
$8/card/mo
$8/card/month; $50 one-time setup fee
- Up to 25¢/gal at TA/Petro
- Up to 8¢/gal at Pilot, Love's, and 4,000+ stations
- OneClick smart controls
- FleetAdvance reporting and fuel optimization
- 10% permit discount; 15% fuel tax/reefer refund services
- Dedicated 1-800 support line
Total Advantage
Fleets maximizing discounts and hands-on support
$129/account/mo
$129/account/month; $50 one-time setup fee
- Up to 40¢/gal at TA/Petro
- Up to 10¢/gal at Pilot and 4,000+ stations; 8¢ at Love's
- FleetAdvance, OneLook, and Predictive Pricing
- OneClick fraud prevention
- 15% permit discount; 20% fuel tax/reefer refund services
- Assigned account manager
Who Is Comdata Best For?
Small Businesses
1-25 TrucksWorkable for owner-operators and small fleets that fuel at TA/Petro, Pilot, or Love's and want no-monthly-fee access through Simple Saver. Fleets that fuel at retail stations will face limited acceptance without the Mastercard add-on.
Mid-Market Companies
26-100 TrucksA fit for OTR fleets that want smart controls, fraud prevention, and a dedicated support line on Smart Fleet, and can concentrate fueling at in-network truck stops.
Enterprise Fleets
100+ TrucksWell suited to large OTR carriers that can justify Total Advantage for deeper discounts, advanced analytics, and an assigned account manager.
Fleets Paying Drivers On The Road
Any SizeRelevant for carriers that want fuel, driver payroll, cash advances, and settlements on one card through the OnRoad Card.
Measurable Impact & Benefits
40
Up To ¢/Gal Off Diesel
At TA/Petro on Total Advantage
5
-15¢/Gal Cash Price Savings
Cash price vs. credit price at in-network stops
8,000+
Truck Stops
In Comdata's proprietary network
160,000+
Locations
With the Comdata Mastercard
Up To 20%
Refund Service Discount
Fuel tax and reefer refund services on Total Advantage
Up To 15%
Permit Discount
On Total Advantage
$55B
Annual Spend Managed
Across fleet, purchasing, payroll, and healthcare
30,000+
Business Customers
Across North America
Comdata Real reviews
Our Rating:
1.3
- Verified Users
- Verified Users
Fuel Card Checklist
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Comdata’s Pros & Cons
Balanced evaluation to help you make an informed decision
Strengths
- 24/7 customer service on every plan, including the free Simple Saver tier
- Dedicated 1-800 line on Smart Fleet and an assigned account manager on Total Advantage
- 24/7 fraud monitoring with OneClick and ELD-linked Proximity controls
- Cash-price fueling plus discounts up to 40¢/gal at TA/Petro
- Fuel, driver payroll, and cash access on one OnRoad Card
- Published tiered pricing, including a no-monthly-fee plan
Limitations
- Public customer reviews are overwhelmingly negative, citing long hold times and slow resolution
- Standard cards are limited to 8,000+ truck stops without the Mastercard add-on
- $3 out-of-network fees and late fees of $150 or 13.99%
- $8 per card per month on Smart Fleet adds up for larger fleets
- Best discounts concentrated at TA/Petro and require Total Advantage
- DRIVEN mobile app has low app store ratings
Our Verdict
Comdata's Best in Support placement rests on its support structure: 24/7 customer service on every plan, a dedicated line on Smart Fleet, an assigned account manager on Total Advantage, and round-the-clock fraud monitoring. For OTR fleets fueling at TA/Petro, Pilot, and Love's, its cash-price access and truck stop discounts can deliver real savings. However, public reviews tell a different story about the support experience, with consistent complaints about long hold times and slow resolution. Fleets that choose Comdata for support should budget for Total Advantage, where an assigned account manager replaces the general queue. For fleets fueling mostly at retail stations, or those without the volume to justify higher tiers, other cards will likely be a better fit.
Resources
Resources & Documentation
Detailed materials for deeper evaluation
Plan Comparison
Simple Saver, Smart Fleet, and Total Advantage details
Fuel Locator
In-network stops and daily discounts in the mobile app
iConnectData
24/7 online account management
FleetAdvance
Fuel spend analytics and fuel scoring
Fraud Prevention Guide
OneClick and Proximity controls
OnRoad Card Overview
Fuel and driver payroll on one card
Small Fleet Solutions
Programs for fleets under 21 trucks
Customer Support
24/7 driver and account support
What to Know
What to Know Before Buying
-
$50 one-time setup fee -
Card controls configured in iConnectData
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Drivers use the app to unlock cards and find in-network stops
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Confirm support for your telematics provider.
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Serves owner-operators through large OTR carriers, with support and analytics scaling by plan tier.
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Budget for monthly card fees, $3 out-of-network transactions, Mastercard add-on fees, prepaid load fees, and late fees of the greater of $150 or 13.99%.
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Plan driver training on card unlock and fuel locator tools, and confirm your main routes are covered by the network.
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Confirm discount terms, credit limits, and account closure procedures in writing.
Alternatives
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FAQ’s
Frequently Asked Questions
Common questions about Comdata
Simple Saver has no monthly fee, Smart Fleet costs $8 per card per month, and Total Advantage costs $129 per account per month. All plans have a $50 one-time setup fee.
All plans include 24/7 customer service. Smart Fleet adds a dedicated 1-800 line, and Total Advantage adds an assigned account manager.
Standard cards work at 8,000+ truck stops. The Comdata Mastercard and OnRoad Card extend acceptance to Mastercard locations.
Discounts reach up to 40¢ per gallon at TA/Petro on Total Advantage, plus cash-price access that can save 5 to 15¢ per gallon.
Yes. Out-of-network transactions cost $3 each, and late fees are the greater of $150 or 13.99%.
Yes. The OnRoad Card combines fuel purchasing with driver payroll, cash advances, and direct deposit.
Yes. The prepaid Connect Card requires no credit check, though it isn't available in every state.
Commonly compared alternatives include EFS, WEX, AtoB, TCS Fuel Card, and Motive Card.