- Verified by BizGlocal
The Broadest Virtual Office And Flexible Workspace Network For US Businesses
- 10,000+ Employees
- Founded In 1989
- Addison, TX
- 1,100+ US Locations
About Regus
Industry leader in connected fleet operations
Market Position
The best-known flexible workspace brand in the US, backed by IWG, whose customer base includes roughly 85% of the Fortune 500.
Innovation Focus
App-based booking of offices, desks, lounges and meeting rooms by the hour or day, plus a franchised expansion model that added 782 centres in 2025.
Core Strengths
Address coverage in nearly every US metro, bundling of mail, phone answering and physical space, and one account that works across 120+ countries.
Use Cases
Business address and mail handling, local presence in new markets, client meeting space, hybrid and traveling teams, and occasional private office days.
Core Products & Solutions
Business Address and Mailbox Plus
A professional street address in a Regus centre with mail receipt, handling and forwarding, usable on a website, stationery and marketing materials. This is the entry tier for businesses that only need an address.
Virtual Office
Adds a telephone answering service with a local number and receptionist call handling to the business address, along with access to Regus business lounges.
Virtual Office Plus
The premium bundle adds a set number of private office days each month (third-party reviews cite five days) on top of the address, mail and phone services, suited to teams that meet clients in person.
Office and Coworking Memberships
Monthly office access and coworking plans give members a set number of days, or unlimited use, at private offices and shared desks across the network, which virtual office clients can add as they grow.
Meeting Rooms
Hourly and daily meeting, conference and training rooms bookable through the website or app, without a long-term contract.
Businessworld and the Regus App
Businessworld is the monthly membership for business lounge and workspace access across locations, managed through the Regus app, which handles booking, payment in local currency and door unlocking.
Pricing Overview
Business Address
Sole proprietors and startups that need an address and mail handling
From
$49/mo
From $49/month (third-party reported starting rate; many metro addresses run $84 to $125/month)
- Professional street address in a Regus centre
- Mail receipt and handling
- Mail forwarding (postage and handling charged extra)
- Use of address on website, cards and marketing
- Regus app account for adding meeting rooms and day offices
- Upgrade path to Virtual Office without changing address
Virtual Office
Small businesses that want an address plus a professional phone presence
From
$89/mo
From $89/month (third-party reported; one comparison lists $197/month at a sample address)
- Everything in Business Address
- Telephone answering service with local number
- Receptionist call handling and transfer
- Business lounge access across the network
- Pay-as-you-use meeting rooms
- Mail forwarding and collection options
Virtual Office Plus
Teams that meet clients in person several days a month
From
$125/mo
From $125/month (third-party reported; premium downtown addresses exceed $230/month on 6-month terms)
- Everything in Virtual Office
- Private office days each month
- Access to coworking areas and lounges
- Meeting rooms at member rates
- Multi-location access through the app
- Option to move into a full office membership
Who Is Regus Best For?
Small Businesses
1-25 EmployeesStartups and solo founders that want a credible street address in a major US city, with the option to book a meeting room or office day when a client visit comes up.
Mid-Market Companies
26-100 EmployeesGrowing companies opening a presence in new markets before committing to a lease, using virtual offices in several cities and adding coworking or office memberships as local headcount builds.
Enterprise Companies
100+ EmployeesLarge organizations standardizing hybrid work across many markets, since IWG counts most of the Fortune 500 as customers and can provide workspace access in 120+ countries under one relationship.
Multi-City and Traveling Teams
Any SizeSales teams, consultants and frequent travelers who need lounges, drop-in desks and meeting rooms in many cities, managed through one app and Businessworld membership.
Measurable Impact & Benefits
4,609
Centres Worldwide
IWG's total network at year-end 2025, up 16% on the prior year.
1,100+
US Locations
Independent location tracking counted about 1,154 Regus sites in the US as of July 2026.
120+
Countries
Countries where a Regus or IWG address or workspace can be used.
85%
Of The Fortune 500
Share of Fortune 500 companies IWG reports among its customer base.
84%
Multi-Product Customers
Share of IWG customers using more than one product or service.
1,132
New Centres Signed
Centre deals IWG signed in 2025, a 26% increase year on year.
782
Centres Opened In 2025
New locations added to the network during 2025, expanding address choice.
1
Million+ Rooms Open
Rooms across IWG's network, with a further 230,000 in the pipeline.
Regus Real reviews
Our Rating:
2.6/5
- Verified Users
- Verified Users
Virtual Office Checklist
What To Compare Before You Buy
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Regus’s Pros & Cons
Balanced evaluation to help you make an informed decision
Strengths
- Largest address network available, with about 1,150 US sites and 4,600+ centres worldwide
- Mix-and-match bundles combining address, mail, phone answering and physical space
- Clear upgrade path from a mailing address to coworking or a private office
- Meeting rooms, day offices and lounges bookable by the hour through a well-rated app
- Businessworld membership supports traveling and multi-city teams
- Addresses sit in staffed commercial buildings rather than retail mailbox stores
- Enterprise-grade scale, with IWG serving most of the Fortune 500
Limitations
- No single published US rate card; pricing varies by address and term
- Agreements auto-renew, with notice periods of up to three months
- BBB rating of F, with 843 complaints in three years and most unanswered
- Frequent reports of added fees, retainers and slow deposit refunds
- Digital mail tools trail specialist virtual mailbox providers on scanning and storage
- Month-to-month terms cost noticeably more than advertised long-term rates
Our Verdict
Regus earns its Best in Features placement for Virtual Office on the strength of its product range and network. A single account can hold a business address in a prime US building, mail handling, a live-answered phone line, business lounge access, meeting rooms by the hour and private office days, and it can extend to more than 4,600 centres worldwide as a company grows. No specialist mailbox service or smaller virtual office provider offers that depth of physical workspace alongside the address. The feature lead does not extend to service or pricing transparency. G2 users rate Regus 0.9 out of 5, the BBB gives its US operating company an F with hundreds of unanswered complaints, and third-party comparisons show real monthly costs well above the lowest advertised figures once term length, retainers and forwarding charges are added. Regus is the strongest choice for businesses that will actually use its meeting rooms and workspace network; businesses that only need an address and scanned mail will usually pay less and face fewer contract issues with a mailbox specialist.
Resources
Resources & Documentation
Detailed materials for deeper evaluation
Regus Virtual Office Plans
Overview of the Business Address, Virtual Office and premium virtual office tiers and what each includes.
Virtual Business Address Services
Details on the Regus business address product, mail handling and forwarding options.
US Virtual Office Locations
Directory of Regus virtual office addresses by US state and city, with local starting prices.
Office Access Plans
Monthly plans for private office days across the Regus network, the natural upgrade from a virtual office.
Coworking Membership FAQs
Regus answers on how coworking memberships, access days and bookings work.
Regus US General Terms and Conditions
The governing agreement covering auto-renewal, notice periods, retainers and pay-as-you-use charges.
IWG FY2025 Preliminary Results
IWG's 2025 annual results with network size, signings, openings and customer metrics.
Regus: Offices and Meeting Rooms App
The iOS app for booking offices, desks, lounges and meeting rooms and managing Businessworld membership.
What to Know
What to Know Before Buying
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Choose the exact centre address, since pricing and included services vary by location -
Confirm how mail is handled, forwarded or scanned and which charges apply per item
-
Record the renewal date and required notice period in your calendar on day one
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Check state and platform rules before using the address for official registrations or online business listings.
-
Costs scale per location, so multi-city plans can add up quickly.
-
One competitor estimates month-to-month rates run about 20% above the advertised long-term price.
-
Plan a forwarding window with USPS and your contacts before ending service.
-
Retainers are returned within 30 days of termination, less any outstanding fees.
Alternatives
Compare Alternatives
See how Regus stacks up against competitors
iPostal1 focuses on digital mail scanning at lower monthly prices with retail and coworking addresses, while Regus bundles phone answering and physical office access but at higher cost and with longer terms.
Detailed feature comparison, pricing analysis, and user reviews
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FAQ’s
Frequently Asked Questions
Common questions about Regus
Pricing is set per address and term. Third-party reviews list starting rates of about $49/month for a business address, $89/month for Virtual Office and $125/month for Virtual Office Plus, while prime metro addresses can run $230 to $330/month on shorter terms. Always request a written quote for your specific centre.
Business Address (sometimes sold as Mailbox Plus) covers the street address and mail handling. Virtual Office adds a telephone answering service with a local number and business lounge access, and the premium tier adds private office days each month.
Yes. Under Regus's US terms, agreements renew for the same period unless you give notice: one month for month-to-month plans, two months for 3-month terms and three months for longer terms. Most BBB and G2 complaints relate to missed notice windows.
Regus holds a service retainer as security, which can increase if fees rise at renewal. It is refunded within 30 days after the agreement ends, minus any outstanding charges.
Independent location data counted about 1,154 Regus sites in the US as of July 2026, concentrated in California, Texas and Florida. Worldwide, IWG reported 4,609 centres at the end of 2025.
Yes. Meeting rooms, day offices, coworking desks and lounges can be booked by the hour or day through the Regus app, and premium virtual office tiers include a set number of office days per month.
Businessworld is Regus's membership for access to business lounges and workspace across its network, managed in the Regus app. It suits traveling professionals who need somewhere to work in many cities.
Common alternatives include Davinci Virtual Office for month-to-month address and receptionist plans, iPostal1 and Anytime Mailbox for low-cost digital mail, Opus Virtual Offices and Alliance Virtual Offices for bundled US addresses, and WeWork for coworking-led access.