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Staffed Virtual Office Addresses Backed By Multi-Channel Human Support

Alliance Virtual Offices gives US businesses a professional address in a staffed business center, with mail handling, live receptionists, virtual phone numbers and on-demand meeting rooms bundled on one account. Support runs by phone, chat, email and a self-service portal, with receptionists answering calls six days a week.
Alliance Virtual Offices invoice dashboard

About Alliance Virtual Offices

Industry leader in connected fleet operations

Market Position

One of the larger US virtual office networks, operating as a marketplace that contracts with independent business centers rather than owning its buildings.

Innovation Focus

A booking app for iOS and Android, an online control panel for phones and receptionists, and online notarization of USPS Form 1583 at checkout.

Core Strengths

Real staffed center addresses, live receptionist minutes, a large meeting room inventory and support reachable by phone, chat, email and portal.

Use Cases

Registered business addresses, mail receiving and forwarding, professional call answering, and hourly client meeting space for remote teams.

Discover Alliance Virtual Offices’s Complete Virtual Office Suite

Core Products & Solutions

Address, mail, phone and workspace services sold as plans and add-ons
Virtual Office Address (Platinum Plan)

Virtual Office Address (Platinum Plan)

A business address in a staffed center for business cards, websites and registrations, with a $0 setup fee and pricing that varies by building and city.

Mail Handling And Forwarding

Mail Handling And Forwarding

Mail is received at the center and can be picked up free during business hours or forwarded monthly, bi-weekly, weekly or daily, starting at $10 plus postage.

Live Receptionist

Live Receptionist

US-based receptionists answer in your company name, screen and transfer calls, take messages and book appointments into your calendar, in 50, 100 or 200 minute plans.

Virtual Phone

Virtual Phone

A local or toll-free business number with voicemail to email, auto attendant, dial-by-name directory and an online control panel, sold month to month.

Meeting Rooms And Day Offices

Meeting Rooms And Day Offices

Hourly, half-day and full-day rooms and private offices from about $10 per hour, bookable without a virtual office membership, with Platinum Plus including monthly hours.

Coworking And Mobile Booking App

Coworking And Mobile Booking App

An iOS and Android app for instant booking of meeting rooms, private offices, coworking desks and training rooms on a pay-per-use basis.

Alliance Virtual Offices’s Pricing Plans

Pricing Overview

Published starting prices vary by building and city; $0 setup fee on virtual offices

Platinum

Solo founders and small businesses needing an address and mail handling

From

$48 to $79/mo

From $48 to $79/mo depending on city (about $49/mo in Manhattan)

  • Business address in a staffed center
  • Mail receiving with free on-site pickup
  • Mail forwarding add-on from $10/mo plus postage
  • Online USPS Form 1583 notarization at checkout
  • $0 setup fee
  • Six-month initial term, then month to month
Custom Quote
Get A Quote

Platinum Plus

Businesses that meet clients in person each month

From about

$149/mo

From about $149/mo (Manhattan example; varies by location)

  • Everything in Platinum
  • Monthly meeting room or private office hours included
  • Discounted additional workspace time
  • Access to 4,000+ bookable meeting rooms
  • Option to bundle a live receptionist (about $274/mo in Manhattan)
  • Six-month initial term, then month to month
Custom Quote
Get A Quote

Live Receptionist

Teams that want every call answered by a person

$125/mo

$125/mo (50 min), $175/mo (100 min), $260/mo (200 min)

  • Local or toll-free business number
  • Call screening, transfer and message taking
  • Appointment scheduling into your calendar
  • Voicemail to email and auto attendant
  • Overage minutes about $1.75 each
  • Month to month with no setup fee
Custom Quote
Get A Quote
WHO

Who Is Alliance Virtual Offices Best For?

Ideal customer segments and business profiles

Small Businesses

1-25 Employees

Founders and small teams formalizing a business address can start on Platinum and add a receptionist or phone line only when call volume justifies it.

Mid-Market Companies

26-100 Employees

Distributed companies can place addresses in several metros and use hourly meeting rooms for client visits instead of leasing satellite offices.

Enterprise Companies

100+ Employees

Larger firms can use the 1,400+ address network for regional presence and ad hoc workspace, though centralized billing and enterprise controls are less documented.

Remote-First And Expanding Businesses

Any Size

Companies entering a new city or going fully remote benefit from pairing a staffed address with bookable rooms and receptionist coverage on one account.

Alliance Virtual Offices’s benefits

Measurable Impact & Benefits

Figures published by Alliance, Inc., the BBB and Trustpilot

1,400+

Global Locations

Virtual office addresses available across the network

33

Countries

International reach for businesses expanding abroad

4,000+

Meeting Rooms

Bookable by the hour, half day or full day

100,000+

Clients Served

Company-reported total across its history

66%

Three-Year Growth

Inc. 5000 ranking of No. 3,872 in 2025

$0

Setup Fee

Published on virtual office plans

100%

Negative Reviews Answered

Trustpilot shows replies to every negative review, typically within 48 hours

6 Days

Of Receptionist Coverage

Monday to Friday 8am-9pm ET and Saturday daytime hours

Alliance Virtual Offices’s REVIEWS

Alliance Virtual Offices Real reviews

Thousands of public reviews, polarized between praise for named reps and complaints about contracts and mail

Our Rating:

4.2/5

Trustpilot reviews
3.9
G2 reviews
4.4
3.8
Capterra
419 Reviews
Lee Carter
I emailed, a representative answered immediately. Solved my issue immediately.
Dominique
knowledgeable, professional, and incredibly detail-oriented.
Virtual Office Buyer’s Checklist

Virtual Office Checklist

What To Compare Before You Buy

Virtual office plans look similar until you compare minimum terms, mail forwarding and scanning fees, receptionist minute pricing and meeting room rates in your city. This checklist helps you line up providers side by side and avoid surprises at renewal.

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Alliance Virtual Offices BENEFITS

Alliance Virtual Offices’s Pros & Cons

Balanced evaluation to help you make an informed decision

Strengths

  • Support reachable by phone, live chat, email and a self-service portal
  • Named reps frequently praised for quick, patient issue resolution
  • Replies to every negative Trustpilot review, usually within 48 hours
  • Addresses sit in staffed business centers, not mailbox-only locations
  • Large network of 1,400+ addresses and 4,000+ meeting rooms
  • Published starting prices and a $0 setup fee on virtual offices
  • Receptionist and virtual phone plans are month to month

Limitations

  • Six-month initial term on virtual offices, with 30 days' notice required to cancel
  • BBB reviews average 1 out of 5, citing billing, cancellation and mail issues
  • Mail scanning is not included in standard plans and varies by location
  • Platinum Plus pricing is not published for every city
  • Long-distance calling can cost extra compared with some rivals
  • Meeting room cancellations carry a $25 fee, or the full charge inside 48 hours

Our Verdict

Alliance Virtual Offices is a strong fit for US businesses that want a real staffed address, occasional meeting space and access to people when something goes wrong. Its support model, with phone, chat, email and a portal plus receptionists working six days a week, is backed by high marks on Trustpilot and ConsumerAffairs and a visible habit of answering every negative review. Published starting prices from around $48 a month and a $0 setup fee keep entry costs predictable. Buyers should weigh that against the six-month initial term, add-on costs for forwarding and scanning, and a polarized review record, including a 1 out of 5 average on a small set of BBB reviews tied to cancellations and mail handling. Businesses that only need a cheap mailing address with monthly flexibility may do better with a digital mailbox service, while those that value human support and in-person space will find Alliance a well-rounded choice.

Resources

Resources & Documentation

Detailed materials for deeper evaluation

Virtual Office Locations Directory

Search all addresses and starting prices by city

Virtual Office FAQ

Terms, cancellation rules, mail handling and Form 1583 details

Live Receptionist Plans

Minute bundles, features and receptionist hours

Meeting Room Locations

Hourly room rates and booking by city

Alliance Virtual Offices App

iOS and Android app for booking rooms and offices

Customer Support Portal

Self-service help articles and ticket submission

Virtual Office Cost Guide

Alliance's breakdown of typical virtual office pricing tiers

Company Facts Page

Network size, services, ratings and compliance notes

What to Know

What to Know Before Buying

Key considerations for evaluating Alliance Virtual Offices
  • USPS Form 1583 is required and can be notarized online at checkout
  • Two forms of ID are needed, one with a photo and one showing a home address
  • Meeting room bookings are confirmed within one business day
  • Alliance does not publish a list of CRM integrations, so confirm any tie-ins you need.
  • Multi-location billing and account controls for larger teams are not well documented publicly.
  • Meeting room cancellations carry a $25 fee, or the full booking charge inside 48 hours.
  • Forwarding from your old provider should overlap for at least a month to catch stray mail.
  • Receptionist and virtual phone plans have no initial term.

Alternatives

Compare Alternatives

See how Alliance Virtual Offices stacks up against competitors

Regus owns and operates its centers with deeper workspace options, while Alliance offers lower entry pricing through a partner marketplace of independent centers.

Detailed feature comparison, pricing analysis, and user reviews

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FAQ’s

Frequently Asked Questions

Common questions about Alliance Virtual Offices

The Platinum plan starts at roughly $48 to $79 a month depending on the city, and Platinum Plus with monthly meeting room hours starts around $149 in Manhattan. Virtual offices carry a $0 setup fee, and prepaying six or twelve months saves 5% or 10%.

Customers can reach support by phone, live chat, email, an online contact form and a self-service portal. Trustpilot shows the company replies to all negative reviews, typically within 48 hours.

Plans are $125 a month for 50 minutes, $175 for 100 minutes and $260 for 200 minutes, with overages of about $1.75 a minute. Receptionists work Monday to Friday 8am to 9pm ET and Saturday daytime hours.

Virtual office plans start with a six-month term and then renew month to month, with 30 days' notice required before the term ends. Live receptionist and virtual phone plans are month to month from day one.

Mail is received at the business center and can be picked up free during business hours or forwarded monthly, bi-weekly, weekly or daily from $10 a month plus postage. Scanning is not included in standard plans and depends on location.

Yes. Meeting rooms and day offices can be booked by the hour, half day or full day without a membership, starting around $10 an hour, through the website, by phone or in the mobile app.

The six-month minimum, extra fees for forwarding and scanning, and a polarized review record are the main drawbacks. BBB reviews, though few, average 1 out of 5 and cite cancellation and mail handling problems.

Davinci Virtual, Regus, Opus Virtual Offices, iPostal1 and Anytime Mailbox are the most common alternatives, with the mailbox services suiting mail-only needs and Davinci and Regus competing on network size and workspace.