- Verified by BizGlocal
Mobile Timesheets Backed By Unlimited In-House Support
- 15,000+ Employees
- Founded In 1983
- Mountain View, CA
- Serves 6+ Industries
About QuickBooks Time
Industry leader in connected fleet operations
Market Position
One of the most reviewed timesheet apps for US small businesses, with over 7,000 Capterra reviews and about 1,450 on G2.
Innovation Focus
Mobile clock in and out through the QuickBooks Workforce app, geofence reminders, GPS mileage and project budget tracking.
Core Strengths
Native QuickBooks Payroll and invoicing sync, unlimited in-house phone and chat support, and highly rated mobile apps.
Use Cases
Hourly and field crews, job costing, client billing, DCAA-oriented government contractor timekeeping and volunteer scheduling.
Core Products & Solutions
Electronic Timesheets And Approvals
Employees log time by job, customer or service item, and managers review, edit and approve timesheets before they are sent to payroll or invoices.
QuickBooks Workforce Mobile App
The iOS and Android app lets staff clock in and out even without Wi-Fi or signal, view schedules and pay stubs, and attach photos and notes to time entries.
Time Kiosk
A shared tablet clock for on-site teams, so crews can punch in at a job site or shop without individual devices.
GPS And Geofencing
Location points are captured while on the clock, and Elite adds geofence reminders that prompt workers to clock in or out when they arrive at or leave a job site.
Scheduling, Time Off And Overtime Alerts
Managers build and publish shifts, manage time-off requests, and receive alerts before workers reach overtime or scheduling conflicts arise.
Project Tracking And Timesheet Signatures (Elite)
Elite compares budgeted versus actual hours, adds a project activity feed and deadlines, and captures timesheet signatures for client or supervisor sign-off.
Pricing Overview
Time Premium
Small teams that need timesheets, scheduling and payroll sync
$20/mo
$20/month base + $10/user/month
- Mobile time tracking through the QuickBooks Workforce app
- Timesheet approvals with payroll and invoicing sync
- Time-off management and overtime alerts
- Photo attachments on timesheets
- On-site Time Kiosk
- Unlimited phone and chat support, 1 admin included
Time Elite
Field, construction and project-based teams
$40/mo
$40/month base + $12/user/month
- Everything in Time Premium
- Geofence clock-in and clock-out reminders
- GPS mileage tracking while on the clock
- Project estimates versus actual hours reporting
- Project activity feed and deadlines
- Timesheet signatures, with unlimited phone and chat support
Workforce Elite (Payroll + Time Elite)
Businesses that want payroll, HR and timesheets bundled
$134/mo
$134/month base + $17/employee/month
- Full-service QuickBooks Payroll with tax filing
- Time Elite timesheet features included
- Same-day direct deposit
- Done-for-you payroll setup
- Dedicated HR advisor access
- Tax penalty protection up to $25,000 per year
Who Is QuickBooks Time Best For?
Small Businesses
1-25 EmployeesA strong fit for QuickBooks Online users who want accurate hourly timesheets and a support team to call, though the $20 or $40 base fee weighs more heavily on very small teams.
Mid-Market Companies
26-100 EmployeesWell suited to multi-crew and multi-location operations that need geofencing, scheduling and job costing with volume per-user rates past 50 employees.
Enterprise Companies
100+ EmployeesUsable at larger headcounts thanks to tiered per-user pricing, but organizations with complex approval chains or non-QuickBooks ERPs may find customization and integrations limited.
Construction And Field Service Contractors
Any SizeElite's geofence reminders, GPS mileage, project budgets and timesheet signatures target job-site crews, and construction is the first industry Intuit highlights.
Measurable Impact & Benefits
Up To 4%
Payroll Savings
Intuit's reported saving on payroll costs from more accurate time capture
2 Hours
Saved Per Payroll Run
Vendor figure for syncing approved timesheets straight into payroll
Nearly 10%
More Billable Time
From an Intuit survey of 595 US customers in January 2023
10 Hours
To 45 Minutes Weekly Payroll
Marathon Moving Company's reported drop in weekly payroll processing time
30 Hours
A Month Recovered
Marathon Moving's estimate of payroll headaches eliminated each month
9.3/10
Quality Of Support On G2
G2 support sub-score, ahead of When I Work's 8.5
4.8/5
Customer Service On Capterra
Capterra customer service sub-rating across more than 7,000 reviews
50+
Accounting And Payroll Integrations
Apps that connect to QuickBooks Time through Intuit's marketplace
QuickBooks Time Real reviews
Our Rating:
4.6/5
- Verified Users
- Verified Users
Timesheet Checklist
What To Compare Before You Buy
Get Your Free Checklist
Enter your email to download instantly
No spam. Instant access. Unsubscribe anytime.
Download
Spam
Forever
QuickBooks Time’s Pros & Cons
Balanced evaluation to help you make an informed decision
Strengths
- Unlimited in-house phone and chat support on every plan, including the free trial
- Support scores of 9.3/10 on G2 and 4.8/5 on Capterra, above several direct competitors
- Native sync with QuickBooks Online, Desktop and Payroll removes manual hours entry
- Highly rated mobile app with offline clock-in, pay stub access and photo notes
- Geofencing, GPS mileage and project budget tracking on Elite for field crews
- Published, transparent pricing with a 30-day free trial and no contract required to start
- Very large review base, over 7,000 on Capterra, which lowers evaluation risk
Limitations
- Two-part pricing (base fee plus per user) and the July 2026 per-user increase raise costs for small teams
- Phone and chat support runs Monday to Friday, 6 AM to 6 PM PT, with no weekend coverage
- Some reviewers describe long support chats and inconsistent agent knowledge
- Geofencing, mileage and project tracking are locked to the pricier Elite tier
- Users report occasional sync issues, app crashes in the field and time-off approval errors
- Limited customization and single-level approvals for complex workflows, and fewer non-QuickBooks integrations
Our Verdict
QuickBooks Time earns its Best in Support placement on the strength of unlimited in-house phone and chat help on every plan, plus support sub-scores of 9.3 out of 10 on G2 and 4.8 out of 5 on Capterra across thousands of reviews. For businesses already running QuickBooks Online and Payroll, it offers a well-supported path from mobile clock-in to approved timesheet to paycheck, and Elite adds the geofencing and project tracking that construction and field teams need. The support story is not uniform, however. Coverage is weekday only, FitSmallBusiness rates support as inconsistent, some G2 and TrustRadius reviewers describe long waits and unresolved tickets, and Intuit's 17% workforce reduction in 2026 is worth watching for service impact. Pricing has also risen, so very small teams or businesses outside the QuickBooks ecosystem should compare lower-cost options such as Homebase or Buddy Punch before committing.
Resources
Resources & Documentation
Detailed materials for deeper evaluation
Pricing And Plan Comparison
Current Premium and Elite pricing, trial terms and feature breakdown
Time Elite Feature Overview
Geofencing, mileage, project tracking and signature details
Timesheet Features Overview
Full feature list with Intuit's payroll and billable time claims
Resources By Industry
Construction, landscaping, freelance, small business, government and nonprofit guides
Marathon Moving Company Case Study
How a 20-employee mover cut weekly payroll time with QuickBooks Time
Contact QuickBooks Support
Support hours and how to reach phone or chat help from inside the product
QuickBooks Workforce Mobile App
iOS app listing with ratings, requirements and privacy details
QuickBooks Time Community
Peer answers and Intuit moderator help for setup and troubleshooting
What to Know
What to Know Before Buying
-
30-day free trial with no credit card or contract required -
Employees, jobs and customers import from QuickBooks Online or Desktop
-
Geofences, approvals and overtime rules need configuring before the first pay run
-
Intuit's Elite page lists an active QuickBooks Online account as a requirement for its advertised offer, so confirm eligibility if you run other accounting software.
-
Large organizations should test multi-level approvals and reporting depth, which reviewers cite as limited.
-
A QuickBooks Online or Payroll subscription, if not already in place, adds separate cost.
-
Historical timesheet data from other tools generally needs a manual or CSV import.
-
Prices can change, as the July 2026 per-user increase shows, so lock in rates when you sign up.
Alternatives
Compare Alternatives
See how QuickBooks Time stacks up against competitors
Detailed feature comparison, pricing analysis, and user reviews
Detailed feature comparison, pricing analysis, and user reviews
Get Started
Ready to Get Started?
Get personalized recommendations from top 3 vendors
By submitting, you agree to receive recommendations from verified vendors. No spam, unsubscribe anytime.
Are You a Software Vendor?
List your company and get in front of decision-makers actively searching for solutions.
FAQ’s
Frequently Asked Questions
Common questions about QuickBooks Time
Time Premium is $20 per month plus $10 per user, and Time Elite is $40 per month plus $12 per user, with the base fee discounted 50% for the first 3 months. Per-user fees rose by $2 on July 1, 2026, and payroll bundles that include Time Elite start at $134 per month plus a per-employee fee.
Every plan, including the free trial, includes unlimited in-house phone and chat support. Support is available Monday to Friday, 6 AM to 6 PM PT, and is reached from the Help menu inside your account.
Yes. Intuit acquired TSheets in December 2017 for about $340 million and later rebranded it as QuickBooks Time, and the mobile app is now called QuickBooks Workforce.
Both include mobile timesheets, approvals, scheduling, time off, kiosk and payroll sync. Elite adds geofence reminders, GPS mileage, project budget versus actual reporting, a project activity feed and timesheet signatures.
It integrates most deeply with QuickBooks Online, Desktop and Payroll and connects to over 50 other apps. Intuit's Elite offer page lists an active QuickBooks Online account as a requirement, so confirm eligibility with Intuit if you use different accounting software.
Reviewers cite higher per-user pricing than rivals, occasional app sync or crash issues, limited customization and single-level approvals, and inconsistent experiences with support agents. Advanced location and project features require Elite.
Intuit offers a 30-day free trial that requires no credit card, contract or signature. Paid plans are billed monthly without a long-term commitment.
Common alternatives include Homebase for free single-location scheduling, Buddy Punch for lower-cost timesheets, When I Work for shift scheduling, Connecteam for deskless teams and ClockShark for construction crews.