- Verified by BizGlocal
Mobile Inspection and Compliance Platform for Fleet Operations
- 800+ Employees
- Founded In 2004
- Sydney, NSW
- Serves 7+ Industries
About SafetyCulture
Industry leader in connected fleet operations
Market Position
One of the most reviewed mobile inspection and audit apps, with 2M+ users across 80,000+ organizations in over 80 countries.
Innovation Focus
AI-assisted checklist building, AI issue capture, sensors and IoT, and an insurance arm that prices risk from platform data.
Core Strengths
Flexible inspection templates, offline mobile capture, corrective actions, asset records and built-in microlearning training.
Use Cases
Pre-trip and post-trip DVIRs, yard and dock audits, incident reporting, preventive maintenance and driver induction.
Core Products & Solutions
Vehicle Inspections and DVIRs
Drivers complete pre-trip and post-trip inspections on iOS or Android, with photos, signatures, timestamps and GPS, using ready-made DVIR templates from the public library or custom forms. Failed items can automatically trigger corrective actions assigned to a mechanic or supervisor.
Checklists and Audit Templates
A drag-and-drop and AI-assisted template builder covers yard audits, load securement, dangerous goods, cold chain and DOT-style document checks. Completed inspections produce PDF reports and an audit trail of who did what and when.
Issue Reporting and Actions
Drivers and yard staff log defects, near misses and incidents from the app, and managers assign, track and close actions with due dates. This supports the repair-certification step that follows a reported vehicle defect.
Asset Management and Telematics
A digital asset register holds vehicle condition, history and maintenance schedules triggered by odometer, engine hours or time. Native Samsara, Geotab and AT&T Fleet Management integrations sync location, odometer and engine hour readings, sold as a per-asset add-on.
Training (formerly EdApp)
Mobile microlearning courses, quizzes and credential tracking for driver onboarding, safety refreshers and inductions. SafetyCulture acquired EdApp in 2022 and folded it into the platform as its Training module.
Sensors and Analytics
IoT sensors monitor temperature and environmental conditions for refrigerated cargo and storage, with alerts when readings drift. Analytics dashboards and benchmarking roll inspection scores and trends up across sites and depots.
Pricing Overview
Free
Small teams of up to 10 users getting started with inspections
$0
- Up to 10 users
- Up to 5 active templates
- Mobile inspections and PDF reports
- Basic analytics
- 300 AI credits per month
- Help center, in-app chat and email support
Premium
Growing fleets and depots that need unlimited templates and integrations
$24/seat/mo
$24 per seat per month billed annually, or $29 per seat per month billed monthly
- Everything in Free
- Unlimited users and active templates
- Advanced analytics
- Single sign-on (SSO)
- Integrations and API access
- 500 AI credits per month
Enterprise
Large, multi-site fleets and organizations with complex permissions
Custom
Pricing
- Everything in Premium
- 24/7 priority support
- 800 AI credits per month
- Customer success manager and guided go-live
- Location-based pricing option with unlimited users per site
- Telematics asset add-on and advanced permission controls
Who Is SafetyCulture Best For?
Small Businesses
1-25 VehiclesSmall fleets can run digital DVIRs and defect tracking on the free plan for up to 10 users, which makes it one of the lowest-cost ways to replace paper inspection books. The five-template cap on the free tier will push most operators with varied vehicle types toward Premium.
Mid-Market Companies
26-100 VehiclesPremium suits mid-sized carriers and service fleets that want unlimited templates, SSO and a telematics link to Samsara or Geotab. Per-seat pricing adds up when every driver needs a seat, so budget carefully for large driver counts.
Enterprise Fleets
100+ VehiclesEnterprise buyers gain 24/7 priority support, a customer success manager and location-based pricing for multi-depot operations. Logistics names such as DB Schenker and CEVA Logistics appear on the vendor's transport page.
Mixed-Operations Fleets
Any SizeOrganizations whose vehicles are part of broader operations, such as construction, food distribution, facilities or airport ground handling, benefit most because the same app covers vehicles, sites, equipment and training in one record.
Measurable Impact & Benefits
380K+
Inspections Daily
Inspections completed on the platform each day across all customers
3.4M+
Photos Daily
Photos uploaded daily as inspection and defect evidence
80,000+
Organizations
Businesses using the platform, with 2M+ active users
20,000+
Vehicle Inspections
Completed by UK vehicle conversion firm Bri-Stor Systems on the platform
12,000
£ Paper Savings
Saved by Bri-Stor Systems after moving vehicle inspections off paper
60%
Audit Efficiency Gain
Reported on SafetyCulture's transport and logistics page
30%
Fewer Repairs
Reported by Byblos Constructions, alongside $310K in annual savings
19%
Lower Claims Costs
Mitti Insurance policyholders using the platform versus its portfolio baseline
SafetyCulture Real reviews
Our Rating:
4.6/5
- Verified Users
- Verified Users
Compliance Checklist
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SafetyCulture’s Pros & Cons
Balanced evaluation to help you make an informed decision
Strengths
- In-app live chat with quick access to human agents, praised repeatedly in reviews
- Capterra customer service score of 4.5 out of 5 across 355 reviews
- Transparent published pricing and a free plan for up to 10 users
- Highly flexible templates and a large public library of DVIR and vehicle checklists
- Native Samsara, Geotab and AT&T Fleet Management integrations for odometer and engine hour readings
- Inspections, actions, assets, sensors and training in one mobile app
- Easy setup and intuitive mobile interface cited across G2 and Capterra
Limitations
- 24/7 priority support is listed only on the Enterprise plan
- Per-seat pricing becomes expensive when every driver needs a license
- Not an ELD or hours-of-service tool, so a separate telematics provider is still needed
- Telematics asset features are a paid add-on and exclude trailers and unequipped equipment
- Rigid report layouts and limited multi-step approval workflows
- Some reviewers report offline photo sync problems and seat upselling from staff
Our Verdict
SafetyCulture earns its Best in Support placement for fleet compliance through accessible, human-staffed live chat, a 4.5 Capterra customer service score and consistently positive comments about responsiveness and onboarding help. For fleets that want to move DVIRs, defect tracking, maintenance triggers and driver training off paper, it offers one of the fastest paths to value, starting with a free plan and moving to published Premium pricing without a sales call. The evidence is not uniform. Twenty-four hour priority support is limited to Enterprise, a handful of reviews criticize account closure and seat upselling, and the August 2026 rebrand to Mitti means buyers will see a new name across contracts and help channels. SafetyCulture is also not a DOT hours-of-service solution, so US carriers should view it as a strong inspection and documentation layer alongside Samsara, Geotab or another ELD, not as a full compliance suite on its own.
Resources
Resources & Documentation
Detailed materials for deeper evaluation
Pricing Plans
Published Free, Premium and Enterprise tiers with feature and support comparison
Transport and Logistics Solution Page
Vehicle inspections, maintenance, cold chain and driver training for fleets
DVIR Template
Free driver vehicle inspection report checklist from the public library
Telematics Asset Guide
Help center article on Samsara, Geotab and AT&T Fleet Management readings
Samsara Integration
Automatically create Samsara vehicles as assets and sync readings
Geotab Integration
Automatically create Geotab vehicles as assets and sync readings
Bri-Stor Systems Case Study
Vehicle inspection results from a UK vehicle conversion specialist
Contact Support Guide
How to reach chat, email and phone support from inside the app
What to Know
What to Know Before Buying
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Drivers can begin inspections on day one using library templates on the free plan -
Custom templates, actions, schedules and permissions typically need an internal admin
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Enterprise customers get a customer success manager and guided go-live support
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Native integrations cover Samsara, Geotab and AT&T Fleet Management plus an API and marketplace, but integrations require Premium or Enterprise and telematics asset features are a paid add-on.
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The platform scales to very large deployments, but reviewers note permission management grows harder at enterprise scale and per-seat costs rise quickly with driver headcount.
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Budget for telematics asset add-ons, extra AI credits, sensor hardware and training seats on top of base Premium licenses, and confirm whether lower-cost lite seats fit occasional users.
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Existing paper or spreadsheet DVIRs can be rebuilt as templates quickly, but historic records, asset registers and maintenance histories need to be imported or archived separately.
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Premium can be paid monthly at $29 per seat or annually at $24 per seat, while Enterprise uses negotiated contracts, and some reviewers report friction when closing accounts, so confirm cancellation terms in writing.
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FAQ’s
Frequently Asked Questions
Common questions about SafetyCulture
The Free plan costs $0 for up to 10 users and 5 active templates. Premium is $24 per seat per month billed annually or $29 billed monthly, and Enterprise is quote-based with 24/7 priority support. Telematics asset features, extra AI credits and sensors cost extra.
Yes, drivers can complete pre-trip and post-trip DVIRs with photos, signatures and timestamps using library or custom templates, and defects can trigger corrective actions for repair sign-off. Fleets should confirm their template captures every item and certification step their DOT auditor expects.
No. SafetyCulture does not record hours of service, so US carriers subject to the ELD mandate still need a certified ELD such as Samsara or Geotab, which SafetyCulture can integrate with for vehicle readings.
Users can reach support through in-app chat (an AI assistant with human agents available), email and regional phone lines in English, plus a help center and developer documentation. Enterprise adds 24/7 priority support and a customer success manager.
Yes. In August 2026 SafetyCulture rebranded its company and platform as Mitti, marketed as "Mitti (by SafetyCulture)," and its websites, help center and support email moved to the mitti.com domain.
Native integrations exist for Samsara, Geotab and AT&T Fleet Management, syncing location, odometer and engine hour readings to drive usage-based maintenance. These integrations currently do not cover trailers and some unequipped equipment.
Per-seat pricing grows costly with large driver counts, 24/7 priority support is Enterprise-only, reports and approval workflows are fairly rigid, and it lacks hours-of-service logging. Some reviewers also report offline photo sync issues.
Common alternatives for fleet inspection and compliance include Whip Around, Fleetio, Samsara, GoAudits and Lumiform, with Whip Around and Fleetio being more fleet-specific options.