- Verified by BizGlocal
Support-Led ELD And Hours Of Service Compliance For Mixed Commercial Fleets
- 250+ Employees
- Founded In 2004
- Scottsdale, AZ
- Serves 5+ Industries
About GPS Insight
Industry leader in connected fleet operations
Market Position
A second-tier ELD provider focused on Class 3 to 6 vocational and mixed fleets rather than pure long-haul trucking.
Innovation Focus
Consolidating compliance, tracking, cameras and field service through acquisitions of ServiceBridge, InSight Mobile Data and Certified Tracking Solutions (Titan GPS).
Core Strengths
Round-the-clock U.S. support, BYOD or hardwired ELD options, and IFTA reporting built into the ELD admin portal.
Use Cases
Hours of service logging, driver vehicle inspections, quarterly fuel tax filing and cross-border logging for U.S., Canadian and Mexican routes.
Core Products & Solutions
ELD Complete (Hours of Service)
Automatically records duty status and records of duty status from the engine connection, activating with the ignition so drivers do not start logs manually. It can run on driver-owned phones or tablets or on company-issued tablets.
ELD Hardware (GPSI-5000 and ELD-2000D)
Both hardwired devices support ELD Complete and communicate with the driver tablet over a tethered cable. Buyers can self-install or pay for professional installation.
Inspect+ DVIR
Digital daily vehicle inspection reports delivered through a partnership with Whip Around, with custom checklists and photo capture of defects. A DVIR-only add-on is available for fleets that do not need full ELD.
Automated IFTA Reporting
An IFTA tab in the ELD Complete admin portal produces reports by vehicle for the year, quarter or month, showing jurisdiction miles, taxable gallons, MPG and tax due. Fuel receipts entered in the system are applied as adjustments automatically.
DOT Employee Compliance
An add-on to ELD Complete that helps fleets track driver-level DOT compliance records alongside logs and inspections in the same portal.
Cross-Border Logging (Canada and Mexico)
GPS Insight lists cross-border logging for Mexico on its compliance page, and its Titan GPS unit adds certified ELD support for carriers crossing between the U.S. and Canada.
Pricing Overview
ELD Mobile (BYOD)
Small fleets (1-25 vehicles) with drivers on their own phones or tablets
Service reported from
$14.95/vehicle/mo
Service reported from $14.95/vehicle/mo, with ELD compliance billed as an add-on
- ELD Complete app on driver phone or tablet
- Automatic hours of service and duty status logging
- FMCSA-registered log transfer
- Multi-language driver app
- Built-in driver tutorials
- 24/7/365 U.S.-based phone support
ELD Complete (Hardwired)
Mid-market fleets (26-100 vehicles) wanting a rugged in-cab setup
Service reported up to
$32.95/vehicle/mo
Service reported up to $32.95/vehicle/mo, hardware from $39.95
- Everything in ELD Mobile
- GPSI-5000 or ELD-2000D hardwired device
- Tethered driver tablet (purchase or existing)
- Inspect+ DVIR with photo capture
- Real-time GPS tracking in the same portal
- Optional roadside assistance reported at $3/vehicle
Enterprise Compliance
Large fleets (100+ vehicles) and multi-jurisdiction carriers
Custom
Pricing
Custom pricing on 1 to 3 year terms
- Everything in ELD Complete
- Automated IFTA reporting
- DOT employee compliance add-on
- Canada and Mexico cross-border logging
- Lifetime device warranty on 36+ month contracts
- Complimentary device refresh when renewing 36+ month agreements
Who Is GPS Insight Best For?
Small Businesses
1-25 VehiclesSuits small carriers that want BYOD logs with a live person on the phone at any hour, though the reported multi-year terms are a bigger commitment than month-to-month ELD apps.
Mid-Market Companies
26-100 VehiclesThe strongest fit: vocational and regional fleets with a mix of ELD-mandated and exempt trucks, similar to Culy Contracting, which runs ELD on 37 mandated trucks and tablets on 28 more.
Enterprise Fleets
100+ VehiclesWorks for fleets that want ELD, IFTA, tracking and cameras from one vendor with a named success contact, although large long-haul carriers may find more depth in trucking-specialist platforms.
Construction, Utilities And Government Fleets
Any SizeGPS Insight's industry focus on construction, energy, utilities and government makes it a good match for operators whose CDL trucks run alongside pickups and equipment that also need tracking.
Measurable Impact & Benefits
$350K
Equipment Recovered
Culy Contracting, which uses GPS Insight ELD with tablets, DVIR and state mileage reporting
119%
Decrease In Safety Events
Heavy-duty vehicle safety incidents at Culy Contracting, as reported by the vendor
37
ELD-Mandated Trucks On Automated Logs
Culy Contracting's mandated trucks, plus 28 non-ELD trucks equipped with tablets
$150K
Fuel Cost Savings
Reported by Parks & Sons on GPS Insight's homepage customer results
9.3/10
G2 Quality Of Support
Ahead of Geotab's 8.8 in G2's head-to-head comparison
2
-Minute Support Response Pledge
Phone or live chat response within two minutes or the customer receives a gift card
11,000+
Accounts Served
Combined customer accounts at the time of the 2021 Accel-KKR merger
225,000+
Vehicles Managed
Combined vehicles across GPS Insight, InSight Mobile Data and Rhino at the 2021 merger
GPS Insight Real reviews
Our Rating:
4.5/5
- Verified Users
- Verified Users
ELD Checklist
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GPS Insight’s Pros & Cons
Balanced evaluation to help you make an informed decision
Strengths
- 24/7/365 U.S.-based support with a two-minute phone or chat response pledge
- G2 quality of support score of 9.3, above major rivals such as Geotab
- FMCSA-registered since 2017, with BYOD and hardwired device options
- IFTA reporting built into the ELD admin portal with fuel receipt adjustments
- DVIR, tracking and cameras available in the same platform
- Canada and Mexico cross-border logging support
- Lifetime device warranty and device refresh on 36+ month contracts
Limitations
- No published pricing; ELD compliance is billed as an add-on to base service
- Reported contracts run one to three years, with month-to-month terms costing more
- Recurring reviewer complaints about billing errors and charges for inactive devices
- A Capterra reviewer noted the ELD lacks a dedicated driver portal
- Some users report hardware glitches, firmware issues and ELD Connect battery life concerns
- Fewer trucking-specific ELD case studies than long-haul specialists
Our Verdict
GPS Insight earns its Best in Support placement for ELD on the strength of round-the-clock U.S. support, a two-minute response pledge and a 9.3 G2 support score that leads larger rivals. For a compliance product where a driver may need help during a roadside inspection at 2 a.m., that availability is a genuine differentiator, and the ELD Complete toolset covers hours of service, DVIR, IFTA and cross-border logging well enough for most vocational and regional fleets. The trade-offs are commercial rather than technical. Pricing is quote-only, ELD compliance is an add-on to base service, the best hardware terms require a 36-month commitment, and billing errors are the most common complaint in reviews. Mixed construction, utility and government fleets that value responsive support should shortlist GPS Insight; long-haul carriers or small fleets that want month-to-month ELD pricing should compare trucking-focused alternatives first.
Resources
Resources & Documentation
Detailed materials for deeper evaluation
ELD Product Overview
Official ELD Complete features, BYOD options and support details
Compliance Solutions Overview
ELD, DVIR, reefer temperature and cross-border logging capabilities
ELD/HOS FAQ
Help Center answers on ELD Complete, supported hardware and add-ons
IFTA Tab Admin Guide
How to run, edit and download IFTA reports in ELD Complete
ELD Cost Guide 2026
GPS Insight's breakdown of ELD hardware, subscription and training costs
Driver Logs, ELD And DVIR Explained
Compliance guide covering logbooks, ELD rules and inspections
Culy Contracting Case Study
ELD, DVIR and IFTA results for a 101-truck construction fleet
Video Library
Customer stories and ELD Mobile, ELD Connect and DVIR Mobile demos
What to Know
What to Know Before Buying
-
Choose between self-install or professional installation for GPSI-5000 or ELD-2000D devices -
Drivers use built-in tutorials plus unlimited hands-on and video training
-
Confirm which trucks are ELD-mandated versus exempt before ordering hardware
-
DVIR runs through a Whip Around partnership, so confirm how inspection data flows into your maintenance system.
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GPS Insight targets fleets of roughly 10 to 5,000 vehicles and can add Canadian logging through Titan GPS. Very large long-haul operations should test performance and reporting depth at their scale.
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Reviewers also report charges continuing on inactive devices, so clarify deactivation terms in writing.
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GPS Insight's 24/7 support can help with cutover, but plan overlap to avoid gaps in records of duty status.
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Lifetime warranty and device refresh apply only to 36+ month agreements.
Alternatives
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FAQ’s
Frequently Asked Questions
Common questions about GPS Insight
GPS Insight does not publish ELD pricing. Third-party reviews report monthly service between $14.95 and $32.95 per vehicle and hardware from $39.95, with ELD compliance billed as an add-on, so request an itemized quote.
Yes. GPS Insight announced FMCSA registration and certification of its ELD in September 2017, and it markets ELD Complete as FMCSA-certified. Check the current FMCSA registered ELD list for the exact device and model before buying.
Yes. ELD Complete supports bring your own device on smartphones and tablets, and fleets can also buy tablets that tether to hardwired GPSI-5000 or ELD-2000D units.
GPS Insight offers 24/7/365 U.S.-based phone and live chat support, pledges a response within two minutes or a gift card, and provides unlimited hands-on and on-demand video training.
Both are available. The ELD Complete admin portal has an IFTA tab for jurisdiction mileage and fuel tax reports, and Inspect+ DVIR handles digital inspections, though both may be priced as add-ons.
Reviewers cite quote-only pricing, add-on fees, multi-year contracts, billing errors, charges for inactive devices and occasional hardware or firmware glitches.
Third-party reviews report one to three year contracts, with month-to-month terms priced higher. The lifetime warranty and device refresh only apply to 36+ month agreements.
Common alternatives include Motive, Samsara, Geotab, Verizon Connect and J.J. Keller Encompass, each with different device, pricing and support models.