- Verified by BizGlocal
Feature-Rich GPS Fleet Tracking Backed by the Verizon Network
- 2,800+ Employees
- Founded In 2018
- Atlanta, GA
- Serves 14+ Industries
About Verizon Connect
Industry leader in connected fleet operations
Market Position
One of the largest fleet telematics providers in the U.S., built from multiple acquired platforms
Innovation Focus
Integrated AI video, route optimization, and field service management on one platform
Core Strengths
Feature depth, route optimization, AI dashcams, 24/7 phone support
Use Cases
Construction, trucking, field services, utilities, government, last-mile delivery.
Core Products & Solutions
GPS Fleet Tracking (Reveal)
Real-time vehicle location with 30-second data refresh, geofencing, alerts, trip history, and detailed reporting.
AI Dashcam (Integrated Video)
Road-facing and dual-facing AI cameras that detect distraction, phone use, fatigue, and tailgating, with in-cab audio alerts and on-demand video retrieval.
Route Optimization & Dispatch
Custom route building, complex scheduling, traffic alerts, and dispatch tools for service and delivery fleets.
ELD & Compliance
Hours-of-service logging, IFTA reporting, and inspection tools to support DOT compliance.
Asset Tracking
Tracking for trailers, equipment, and non-powered assets to improve utilization and reduce theft.
Field Service Management
Job scheduling, technician dispatch, and work order tools for mobile workforces.
Pricing Overview
Core GPS Tracking
Fleets needing tracking, reporting, and basic driver management
Reported from
$23.50/vehicle/mo
- Real-time GPS tracking with 30-second refresh
- Geofencing and alerts
- Driver safety alerts and reports
- Vehicle diagnostics and maintenance scheduling
- Standard reporting and mobile apps
- 24/7 phone support
Tracking + Integrated Video
Fleets adding AI video safety
Custom
Pricing
- Everything in core GPS tracking
- AI dashcam (road-facing or dual-facing)
- In-cab audio alerts
- Video-on-demand and incident review
- Driver coaching tools
- ELD and IFTA compliance options
Enterprise / Field Service
Large fleets and mobile workforces
Custom
Pricing
- Everything above
- Advanced route optimization and dispatch
- Field service management
- Asset and equipment tracking
- Integrations and marketplace apps
- Volume and multi-year pricing
Who Is Verizon Connect Best For?
Small Businesses
1-25 VehiclesWorkable for small service fleets that want bundled hardware and 24/7 phone support. The feature depth and three-year term can be more than a small fleet needs, so compare simpler tools first.
Mid-Market Companies
26-100 VehiclesA strong fit for field service and delivery fleets that need routing, dispatch, video safety, and compliance in one system and have staff time to configure it.
Enterprise Fleets
100+ VehiclesWell suited to large, complex operations that need deep customization, asset tracking, field service tools, and the backing of a major carrier.
Government & Public Sector
Any SizeRelevant for public agencies that need broad feature coverage, network reliability, and compliance reporting across mixed vehicle and asset fleets.
Measurable Impact & Benefits
16%
Fuel Savings
Average reported by GPS fleet tracking users
22%
Accident Cost Savings
Average reported by GPS fleet tracking users
16%
Labor Cost Savings
Average reported by GPS fleet tracking users
33%
See ROI In Under 6 Months
Share of GPS tracking users reporting fast payback
47%
See ROI In Under 1 Year
Share of GPS tracking users reporting positive ROI
70%
Better False-Claim Protection
Share of video users citing improved protection
72%
Rate GPS Tracking Highly Beneficial
Share calling their solution extremely or very beneficial
30-Second
Data Refresh
Near real-time fleet visibility
Verizon Connect Real reviews
Our Rating:
4.4/5
- Verified Users
- Verified Users
GPS Tracking Checklist
What To Compare Before You Buy
Get Your Free Checklist
Enter your email to download instantly
No spam. Instant access. Unsubscribe anytime.
Download
Spam
Forever
Verizon Connect’s Pros & Cons
Balanced evaluation to help you make an informed decision
Strengths
- One of the broadest feature sets in the category, from tracking to field service
- Strong route optimization and dispatch tools
- AI dashcams with driver monitoring and ADAS alerts
- Hardware bundled with the subscription, with self-installation available
- 24/7 phone support for all customers
- Fast 30-second data refresh
- Large app and integration ecosystem
Limitations
- Three-year minimum contracts on all plans
- Steep learning curve and longer setup due to feature depth
- Review scores trail leading competitors, especially for customer service
- Recurring reviewer complaints about billing and contract termination
- Pricing is quote-only; no published rates
- Key capabilities such as video, field service, and asset tracking are add-ons
Our Verdict
Verizon Connect earns its Best in Features placement: few platforms match its combined depth in tracking, routing, AI video, compliance, asset tracking, and field service. Its reported entry price is competitive, and bundled hardware lowers upfront cost. The trade-off is experience. Review scores trail Samsara and other leaders, customer service ratings are notably weak, and reviewers repeatedly cite billing and contract-exit frustrations. Verizon Connect is best for mid-size and enterprise fleets that will actually use its breadth and have the resources to configure it. Buyers should read the contract carefully, especially renewal and termination terms, and confirm support commitments before signing.
Resources
Resources & Documentation
Detailed materials for deeper evaluation
Product Documentation
Help center and product guides
Security & Compliance
Data security and compliance information
Implementation Guide
Hardware installation and setup steps
Fleet Technology Trends Report
Annual industry survey on fleet technology ROI
Integration Marketplace
Partner apps and integrations
ROI Resources
Tools to estimate return on investment
Case Studies
Customer results by industry
Video Demos
Product walkthroughs and tutorials
What to Know
What to Know Before Buying
-
Hardware bundled with subscription -
Self-installation supported; professional installation may cost extra
-
Plan extra time for configuration and training
-
A marketplace of partner apps and integrations connects Reveal with dispatch, compliance, and business systems.
-
Scales from small service fleets to large enterprise and government operations with mixed vehicles and assets.
-
Budget for add-ons such as dashcams, ELD, field service, and asset tracking, plus possible fees for device removal, transfer, or replacement.
-
Confirm historical data export from your current provider and plan staff training time before cutover.
-
Review renewal, auto-renewal, and early termination terms closely before signing.
-
Tech.co reports a 30-day free trial and a 14-day cooling-off period on cancellations. Documented service fees reportedly include $150 per device for removal, transfer, or replacement.
Alternatives
Compare Alternatives
See how Verizon Connect stacks up against competitors
Feature depth, AI video, review scores, and total cost of ownership
Detailed feature comparison, pricing analysis, and user reviews
Get Started
Ready to Get Started?
Get personalized recommendations from top 3 vendors
By submitting, you agree to receive recommendations from verified vendors. No spam, unsubscribe anytime.
Are You a Software Vendor?
List your company and get in front of decision-makers actively searching for solutions.
FAQ’s
Frequently Asked Questions
Common questions about Verizon Connect
Verizon Connect doesn't publish pricing. Independent testing found plans starting around $23.50 per vehicle per month, with add-ons and fleet size affecting the final quote.
Yes. Plans typically require a three-year minimum contract. Review renewal and termination terms carefully.
Hardware is typically bundled with the subscription and can be self-installed. Confirm hardware terms and any installation fees in your quote.
It combines GPS tracking, AI video, route optimization, ELD compliance, asset tracking, and field service management in one platform.
Some reviewers report a 30-day free trial. Confirm availability with Verizon Connect for your fleet size.
All customers get 24/7 phone support, though reviewer ratings for customer service are mixed.
It can work for small fleets that want bundled hardware and broad features, but the three-year term and learning curve may outweigh the benefits for basic tracking needs.
Commonly compared alternatives include Samsara, Geotab, Motive, Azuga, and GPS Insight.