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AI Pair Programmer Backed By 24/7 Enterprise Support Options
- 2,600+
- 2008
- San Francisco, CA
- 19+
About GitHub Copilot
Industry leader in connected fleet operations
Market Position
One of the most widely used AI coding assistants, with millions of individual users and tens of thousands of business customers.
Innovation Focus
A cloud coding agent that turns issues into pull requests, Copilot Code Review, delegation to Claude and OpenAI Codex agents, and Copilot CLI.
Core Strengths
Native GitHub integration, broad IDE support, multi-model choice, IP indemnity and tiered enterprise support.
Use Cases
Code completion, code review, bug fixes, test writing, app modernization for Java and .NET, and background task delegation.
Core Products & Solutions
Code Completions And Next Edit Suggestions
Inline suggestions in VS Code, Visual Studio, JetBrains IDEs and Neovim, unlimited on paid plans and free of AI credits.
Copilot Chat And Agent Mode
Chat in the IDE, GitHub.com and GitHub Mobile, plus agent mode that plans and makes multi-file changes with MCP server support.
Cloud Coding Agent
Assign issues to Copilot, Claude or OpenAI Codex agents that work in the background and return a pull request.
Copilot Code Review
AI review of pull requests and file diffs in editors, available from the Pro plan up.
Copilot CLI And Spaces
Copilot in the terminal, plus Copilot Spaces for sharing project knowledge and context across a team.
Enterprise Controls And IP Protection
Audit logs, centralized agent management, MCP allow lists, a public-code duplication filter and IP indemnity.
Pricing Overview
Free And Pro
Individual developers getting started with AI coding
Free
$0
Free $0; Pro $10/month
- Free includes 2,000 inline suggestions a month and limited chat and agent use
- Pro includes unlimited inline suggestions
- Pro includes $15 a month in total AI credits
- Agent mode, MCP servers and Copilot CLI on both plans
- Code review and cloud coding agent on Pro
- Extra AI credits at $0.01 each on Pro
Pro+ And Max
Power users running heavy agent workloads
Pro+
$39/month
Pro+ $39/month; Max $100/month
- Pro+ includes $70 a month in total AI credits
- Max includes $200 a month in total AI credits
- Delegate work to third-party Claude and OpenAI Codex agents
- Full model list across Anthropic, OpenAI, Google and xAI
- Code review and cloud coding agent
- Budget controls for extra usage
Business And Enterprise
Teams and organizations needing admin control and IP protection
Business
$19/seat/month
Business $19/seat/month; Enterprise $39/seat/month
- Business includes 1,900 AI credits per user per month
- Enterprise includes 3,900 AI credits per user per month
- Credits pool across the organization, with overage at $0.01 per credit
- Enterprise adds GitHub.com chat, codebase indexing and custom private models
- IP indemnity, SAML SSO, audit logs and usage metrics
- No training on Business or Enterprise data
Who Is GitHub Copilot Best For?
Small Businesses
1-25 EmployeesPro and Business plans make Copilot affordable for small teams, though 24/7 Premium Support is only available on GitHub Enterprise.
Mid-Market Companies
26-100 EmployeesA strong fit for teams on GitHub that want completions, code review and a cloud coding agent with pooled credits and admin controls.
Enterprise Companies
100+ EmployeesThe strongest fit: Enterprise seats, IP indemnity, custom private models and Premium or Premium Plus support with a named reliability engineer.
Teams Modernizing Java And .NET Apps
Any SizeCopilot’s app modernization features help teams upgrade older Java and .NET codebases with agent assistance.
Measurable Impact & Benefits
84%
More Successful Builds
Measured in GitHub’s enterprise research with Accenture.
15%
Higher Pull Request Merge Rate
Accenture developers’ merge rate rose with Copilot.
8.69%
More Pull Requests
Throughput increase in the Accenture study.
90%
Of Developers More Fulfilled
Accenture developers who said Copilot made them feel more fulfilled at work.
25%
Faster Developer Speed At Duolingo
Duolingo reports the gain in its GitHub customer story.
94%
Productivity Increase At Grupo Boticário
Reported by Grupo Boticário on GitHub’s Copilot page.
Up To 55%
More Productive
GitHub’s vendor-reported figure for writing code with Copilot.
4.7M
Paid Subscribers
Paid Copilot subscribers as of January 2026, up about 75% year over year.
GitHub Copilot Real reviews
Our Rating:
4.4
- Verified Users
- Verified Users
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GitHub Copilot’s Pros & Cons
Balanced evaluation to help you make an informed decision
Strengths
- Premium Support offers 24/7 coverage with 30-minute urgent response
- Premium Plus adds a named Customer Reliability Engineer
- Phone callbacks for urgent tickets and support through Microsoft Unified plans
- G2 reviewers rate quality of support 8.5 out of 10
- Works in VS Code, Visual Studio, JetBrains IDEs, Neovim and GitHub
- Cloud coding agent and code review tied to pull requests
- IP indemnity and no training on Business or Enterprise data
Limitations
- 24/7 Premium Support requires GitHub Enterprise and a separate quote
- Standard Enterprise support covers 24/5, not 24/7
- Agent features draw on AI credits that heavy users can exhaust
- Third-party agent delegation requires Pro+ or above
- G2 reviewers report about two months of average implementation time
- Some reviewers say competitors have surpassed its agent features
Our Verdict
GitHub Copilot earns its Best in Support placement for AI coding assistants through the support system around it. GitHub Enterprise includes 24/5 support, while Premium and Premium Plus add 24/7 coverage, a 30-minute response on urgent tickets, phone callbacks and, on Premium Plus, a named Customer Reliability Engineer. Microsoft Unified Support customers can get GitHub Premium Support through their existing plan, and G2 reviewers rate Copilot’s support 8.5 out of 10. The placement has caveats. Premium Support is quote-based and limited to GitHub Enterprise customers, so individual and small-team users rely on the standard support portal. Agent features draw on AI credits, and some reviewers say newer tools now lead on agentic coding. For organizations on GitHub Enterprise, Copilot is the best-supported choice. Teams focused on cutting-edge agent features may prefer Cursor.
Resources
Resources & Documentation
Detailed materials for deeper evaluation
Copilot Plans Page
Free, Pro, Pro+ and Max pricing, AI credits and features by plan.
Copilot Plans Documentation
Business and Enterprise pricing, AI credit pools and overage billing.
GitHub Premium Support
Premium and Premium Plus response times, coverage and eligibility.
GitHub Copilot Features Page
Agents, code review, CLI, security filters and IP indemnity.
Accenture Research Study
GitHub’s enterprise study on builds, merges and developer satisfaction.
GitHub Customer Stories
Copilot results from Duolingo, AMD and other enterprises.
Copilot Usage Metrics API
Pull request throughput and time-to-merge tracking for Copilot.
GitHub Copilot Trust Center
Data handling, privacy and IP protection details.
What to Know
What to Know Before Buying
-
81.4% of Accenture developers installed Copilot the day they got a license -
Admins set AI credit limits and decide whether paid overage is allowed
-
G2 reviewers report about two months of average implementation time
-
Copilot works in major IDEs, the CLI, GitHub.com and GitHub Mobile, and connects to external tools through MCP servers with allow lists.
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AI credits pool across Business and Enterprise organizations, and usage metrics APIs track pull request throughput and time to merge.
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AI credit overage at $0.01 per credit, GitHub Enterprise licenses for advanced features, Premium Support and GitHub Advanced Security for Autofix add to seat prices.
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Teams moving from other assistants can keep their IDE, since Copilot supports VS Code, Visual Studio, JetBrains and Neovim.
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Individual plans are monthly subscriptions, Business and Enterprise are billed per granted seat, and Premium Support is quoted separately.
Alternatives
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FAQ’s
Frequently Asked Questions
Common questions about GitHub Copilot
Copilot Free costs $0, Pro $10 a month, Pro+ $39 and Max $100. Business costs $19 per seat per month and Enterprise $39, with pooled AI credits and overage at $0.01 per credit.
AI credits pay for chat, agents and code review at $0.01 each. Code completions and next edit suggestions do not use credits and are unlimited on paid plans.
GitHub Enterprise includes 24/5 support. Premium and Premium Plus add 24/7 coverage, a 30-minute response on urgent tickets and phone callbacks, and Premium Plus adds a named reliability engineer.
GitHub says it does not train on Business or Enterprise data, and individual users can opt out of training.
Copilot works in VS Code, Visual Studio, JetBrains IDEs, Neovim and others, plus GitHub.com, GitHub Mobile, Windows Terminal and the Copilot CLI.
GitHub and Microsoft extend IP indemnity for unmodified suggestions when the public-code duplication filter is enabled.
Premium Support limited to Enterprise, credit-based agent costs and agent features that some reviewers rank behind newer competitors.
Common alternatives include Cursor, Replit, Claude Code, Amazon Q Developer and Gemini Code Assist, which differ in editor, agent depth and pricing.