Glean
Enterprise Companies (100+ Employees)
Key Features
- Enterprise Search
- Glean Assistant
- Glean Agents
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Enterprise Companies (100+ Employees)
Key Features
Pricing
Reported from about $50/user/month
Support
Assigned Customer Success Manager for every customer
Mid-Market Companies (26-100 Employees)
Key Features
Pricing
Reported about $10/user/month
Support
Enterprise package includes solution engineers and rollout support
Enterprise Companies (100+ Employees)
Key Features
Pricing
Custom quote
Support
ISO 27001, SOC 2, HIPAA and a 99.999% SLA
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Find answers faster and deflect tickets with grounded content.
Give reps verified answers during deals and enablement.
Surface technical knowledge across tools and past tickets.
Answer employee policy questions from approved content.
Help new hires find answers across tools and wikis.
Power product discovery and recommendations for online shoppers.
Add search and answers to customer portals and websites.
Equip agents with relevant content inside case forms.
Organize and verify internal knowledge with reduced-cost access.
Search across many apps while respecting source-system permissions.
Cross-app enterprise search
Search many connected business apps in one place
Generative AI answers
AI-written answers grounded in company content
Case deflection and agent assist
Recommend content inside case forms to cut tickets
Customer-facing self-service search
Power public help centers and websites, not just staff
Commerce product discovery
Search and recommendations for online shoppers
MCP or retrieval API access
Feed trusted company content to outside AI tools
AI agent builder
Build agents that automate multi-step work
SOC 2 and HIPAA compliance
Independent audits for regulated data
Sensitive data governance
Detect exposure and enforce data policies
Dedicated customer success manager
A named contact to guide rollout and adoption
Rollout and implementation help
Hands-on help to connect sources and launch
Published price list
See costs before talking to sales
Multi-year contract option
Lock in terms beyond one year
Accessible for small teams
Fits tighter budgets and smaller headcounts
Premium support included
Faster response times without extra fees
Market share analysis
Market share analysis
Market share analysis
Comprehensive Buyer’s Guide
Everything you need to make an informed decision. from feature comparisons to pricing insights and implementation strategies.
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