- Verified by BizGlocal
Text-Based Video Editing With Tiered Live Chat And Priority Support
- 100+
- 2017
- San Francisco, CA
About Descript
Industry leader in connected fleet operations
Market Position
A leading AI editor for podcasts and talking-head video, with strong adoption among marketing and education teams.
Innovation Focus
Underlord, an AI co-editor that turns raw recordings into tight cuts, plus Regenerate, generated B-roll and AI dubbing.
Core Strengths
Edit-by-transcript workflow, one-click filler word removal, Studio Sound and a support model that deepens by plan.
Use Cases
Podcasts, training videos, webinars, social clips, customer education, marketing videos and translated content.
Core Products & Solutions
Text-Based Editing
Automatic transcripts that edit the video when you edit the text, with one-click removal of filler words and retakes.
Underlord AI Co-Editor
An AI assistant that turns a raw recording into a tight cut in minutes, available from the Hobbyist plan up.
Studio Sound
AI background-noise removal and voice enhancement for recordings made outside a studio.
Rooms Remote Recording
Records remote guests and teammates directly into Descript projects.
Clips, Translation And Dubbing
Creates clips for different platforms, and Business adds translation and dubbing in 30+ languages with proofreading.
Regenerate And Generated B-Roll
Adds scenes and layouts, corrects eye contact and generates video, voice, music and images to fill gaps in footage.
Pricing Overview
Hobbyist
Individuals editing podcasts and simple videos
$16/person/month
$16/person/month billed annually, or $24 monthly
- 10 hours of media per month
- 400 AI credits per month
- Watermark-free 1080p export
- Underlord AI co-editor
- 100 GB cloud storage
- Knowledge base, email and live chat support
Creator
Creators and small teams publishing regularly
$24/person/month
$24/person/month billed annually, or $35 monthly
- 30 hours of media per month
- 800 AI credits per month
- 4K export without watermark
- Unlimited stock media and more AI tools
- 1 TB cloud storage and up to 3 seats
- Knowledge base, email and live chat support
Business And Enterprise
Teams needing brand control and priority support
Business
$50/person/month
Business $50/person/month billed annually, or $65 monthly; Enterprise custom
- Business includes 40 hours of media and 1,500 AI credits per month
- Brand Studio, custom avatars and translation in 30+ languages
- Business includes priority support with an SLA
- Enterprise adds a dedicated CSM and onboarding
- Enterprise adds SSO, SCIM and SOC 2 Type II
- Custom AI credits, media minutes and flexible billing on Enterprise
Who Is Descript Best For?
Small Businesses
1-25 EmployeesHobbyist and Creator give small teams transcript editing and live chat support from $16 a month, though seats are billed per person.
Mid-Market Companies
26-100 EmployeesA strong fit for marketing and training teams on Business, with Brand Studio, translation and priority support with an SLA.
Enterprise Companies
100+ EmployeesThe strongest fit for large rollouts: a dedicated CSM, onboarding, SSO, SCIM and custom credits for teams like Amazon and Microsoft.
Podcast And Talking-Head Video Teams
Any SizeTeams producing interviews, podcasts and webinars benefit most from editing by transcript and one-click filler word removal.
Measurable Impact & Benefits
100%
More Content At SaaStr
SaaStr doubled content production and publishes three to four videos a day.
70%
Faster Training Video Production At Cloudinary
Cloudinary cut production time for customer training content.
116
Hours Saved At Algolia
Algolia saved this much video production time taking its customer academy global.
100%
More Content At HubSpot
HubSpot doubled content production with Descript.
10+
Clips From One Interview At LinkedIn
LinkedIn produces more than ten clips from a single interview.
Under 2 Hours
Weekly Podcast At Revelo
Revelo’s CMO produces a branded podcast in less than two hours a week.
300
Projects At Once At Shopify
Shopify manages hundreds of video projects in Descript.
Hours
Saved Every Week
A G2 reviewer says editing audio like text and one-click sound cleanup saves their team hours weekly.
Descript Real reviews
Our Rating:
4.4
- Verified Users
- Verified Users
Compare Alternatives
See how Descript stacks up against competitors
Get Your Free Checklist
Enter your email to download instantly
No spam. Instant access. Unsubscribe anytime.
Download
Spam
Forever
Descript’s Pros & Cons
Balanced evaluation to help you make an informed decision
Strengths
- Live chat support from the $16 Hobbyist plan
- Priority support with an SLA on Business
- Dedicated CSM and onboarding on Enterprise
- Knowledge base and email support on every plan, including Free
- Edit video by editing the transcript
- Underlord, Studio Sound and one-click filler word removal
- SOC 2 Type II, SSO and SCIM on Enterprise
Limitations
- Trustpilot reviewers name support as their most frequent complaint
- Descript replied to only 4% of negative Trustpilot reviews
- AI features draw on credits that can run out
- G2 reviewers report slow performance on less powerful devices
- AI regeneration and Underlord edits can be unreliable
- Seats are billed per person on team plans
Our Verdict
Descript earns its Best in Support placement for AI video editing through its published, tiered support model. Every plan includes knowledge base and email support, paid plans from $16 a month add live chat, Business adds priority support with an SLA, and Enterprise adds a dedicated Customer Success Manager and onboarding. G2 reviewers rate Descript 4.6 out of 5, with some praising quick issue resolution. The placement has caveats. Trustpilot rates Descript 2.6 out of 5, with support as the most frequent complaint, and Descript replied to only 4% of negative reviews there. AI credits can also run out, and reviewers report slow performance on older machines. For teams on Business or Enterprise, Descript is a well-supported choice. Solo creators on lower plans should expect lighter support.
Resources
Resources & Documentation
Detailed materials for deeper evaluation
Descript Pricing Page
Plan prices, media hours, AI credits and support by plan.
Descript Customer Stories
Results from SaaStr, Cloudinary, Algolia, HubSpot and Shopify.
Underlord Overview
How the AI co-editor turns raw recordings into edits.
Descript Help Center
Guides, troubleshooting and support contact options.
Descript Security
SOC 2 Type II, SSO, SCIM and GDPR details.
Translation And Dubbing Guide
Translating video into 30+ languages with proofreading.
Rooms Remote Recording
Recording remote guests directly into Descript.
Education And Nonprofit Rates
Request form for special pricing.
What to Know
What to Know Before Buying
-
Free plan available with no credit card -
G2 reviewers note a learning curve for new users
-
Enterprise includes onboarding and a dedicated CSM
-
Descript runs as a desktop and web app with Rooms for remote recording, and G2 reviewers note there is no Premiere integration or direct upload to YouTube brand accounts.
-
Creator supports up to 3 seats and Business up to 5, while Enterprise offers custom seats, credits and media minutes.
-
Per-person seats, AI credit limits, media hour caps and the upgrade to Business for translation and priority support can raise costs.
-
Existing footage can be imported and transcribed, but teams moving from timeline editors must adjust to editing by transcript.
-
Plans are billed monthly or annually, with annual billing cheaper, and Enterprise offers flexible billing.
Alternatives
Compare Alternatives
See how Descript stacks up against competitors
Detailed feature comparison, pricing analysis, and user reviews
Detailed feature comparison, pricing analysis, and user reviews
Get Started
Ready to Get Started?
Get personalized recommendations from top 3 vendors
By submitting, you agree to receive recommendations from verified vendors. No spam, unsubscribe anytime.
Are You a Software Vendor?
List your company and get in front of decision-makers actively searching for solutions.
FAQ’s
Frequently Asked Questions
Common questions about Descript
Descript Free costs $0. Hobbyist costs $16 per person per month billed annually or $24 monthly, Creator $24 or $35, and Business $50 or $65. Enterprise is custom priced.
All plans include knowledge base and email support. Paid plans add live chat, Business adds priority support with an SLA and Enterprise adds a dedicated CSM and onboarding.
Underlord is Descript’s AI co-editor, which turns raw recordings into tight cuts and is available from the Hobbyist plan up.
Descript transcribes your media automatically, and deleting or moving text in the transcript edits the matching audio and video.
Yes. Business includes translation and dubbing in 30+ languages with proofreading.
Descript is SOC 2 Type II certified and GDPR compliant, with SAML SSO, SCIM and admin controls on Enterprise.
AI credit limits, slow performance on older devices, unreliable AI edits at times and support complaints on Trustpilot.
Common alternatives include VEED, Opus Clip, CapCut, Riverside and Adobe Premiere Pro, which differ in editing style and pricing.