- Verified by BizGlocal
Feature-Rich Voice AI Platform For Speech, Agents, Dubbing And Music
- 400+
- 2022
- London, UK (US Office: New York, NY)
- 8+
About ElevenLabs
Industry leader in connected fleet operations
Market Position
One of the best-funded and most widely used AI voice vendors, with published customers such as Klarna, Revolut, MasterClass and Toyota, competing with Murf, WellSaid Labs and Speechify.
Innovation Focus
Expressive speech models with audio tags, real-time Flash and v4 Turbo models, Scribe speech-to-text, music generation and an agent platform with workflows and testing.
Core Strengths
Voice realism, 90+ language coverage, a 10,000+ voice library, instant and professional voice cloning, one credit pool across products and SOC 2 certification.
Use Cases
Narration and audiobooks, video voiceover and dubbing, customer support voice agents, transcription, e-learning, games and media production.
Core Products & Solutions
Text To Speech Models
Eleven v4 and v4 Turbo cover 90+ languages, v3 adds audio tags for emotion and multi-speaker dialogue, Flash v2.5 targets low latency in 32 languages and Multilingual v2 suits stable long-form narration.
ElevenAgents Voice Agent Platform
A visual workflow builder, knowledge base retrieval, tool calls, automated tests, A/B experiments and analytics support agents across phone, web, SMS and WhatsApp.
Voice Cloning And Voice Design
Instant Voice Cloning starts on Starter, Professional Voice Cloning starts on Creator, and a library of 10,000+ pre-made voices plus Voice Design supports branded or custom voices.
Dubbing And Studio
Dubbing Studio translates video and audio into 30+ languages, while Studio handles long-form audiobooks and narration, and Enterprise adds fully managed dubbing.
Speech To Text With Scribe
Scribe v2 supports 90+ languages, speaker labels for up to 32 speakers, keyterm prompting for up to 1,000 terms and a realtime version, with a medical variant available.
Music, Sound Effects And API
Eleven Music, sound effects, voice isolation and every model are available through ElevenAPI, with official Python and Node.js SDKs, HTTP and WebSocket access.
Pricing Overview
Self-Serve Plans (Free To Creator)
Individuals, creators and small teams testing or launching voice projects
$0
$0 Free, $6 Starter and $22 Creator per month on monthly billing
- Free includes 10,000 credits and 2 concurrent requests, with no commercial license
- Starter adds 30,000 credits, a commercial license and Instant Voice Cloning
- Creator includes 121,000 credits, Professional Voice Cloning and 5 concurrent requests
- Pricing page showed first-month offers of $1 (Starter) and $11 (Creator) in October 2026
- Extra usage is listed at about $0.20 per minute on Starter and $0.18 on Creator
- A yearly billing toggle is available on the pricing page
Pro, Scale And Business Plans
Growing teams, agencies and businesses with higher volume or several users
$99
$99 Pro, $299 Scale and $990 Business per month
- Pro includes 600,000 credits, 10 concurrent requests and 44.1kHz API audio
- Scale includes 1.8 million credits, 3 workspace seats and 3 Professional Voice Clones
- Business includes 6 million credits, 10 seats and 10 Professional Voice Clones
- Business lists low-latency text-to-speech from $0.05 per minute
- Extra usage is listed at about $0.17 per minute on all three plans
- Agent plans include 1,238, 3,738 and 12,375 minutes, with LLM and telephony at cost
Enterprise
Large organizations and regulated teams with compliance or scale needs
Custom
Pricing
Custom pricing
- Custom credits, seats and voices
- Custom terms with DPA and SLA assurances
- Business Associate Agreements for HIPAA customers
- Custom SSO and elevated concurrency
- Fully managed dubbing and volume discounts
- Priority support
Who Is ElevenLabs Best For?
Small Businesses
1-25 EmployeesA good fit for owners who want voiceovers, narration or an AI phone receptionist without hiring talent, starting on Free or Starter. Credits can run out quickly on heavy projects, so test usage before committing.
Mid-Market Companies
26-100 EmployeesCreator, Pro and Scale suit marketing, training and product teams that need cloning, dubbing and API access, with Scale adding 3 seats for collaboration on shared projects.
Enterprise Companies
100+ EmployeesEnterprise buyers get custom SSO, DPA and SLA terms, HIPAA BAAs, data residency options and priority support, with customers such as Klarna and Revolut using ElevenAgents.
Developers And Content Teams
Any SizeDevelopers use the API, SDKs and agent tools to embed voice in products, while publishers, studios and media teams use Studio, dubbing and the voice library.
Measurable Impact & Benefits
90+
Languages
Text-to-speech and speech-to-text coverage listed in ElevenLabs documentation for Eleven v4 and Scribe v2
~75ms
Flash Latency
Vendor-reported Flash v2.5 model inference time, which excludes application and network latency
10,000+
Voices
Pre-made voices available in the ElevenLabs library, as reported in vendor documentation
10X
Faster Resolution
Klarna’s vendor-reported resolution speed for queries handled by its ElevenAgents voice assistant
35M
US Customers
Klarna customers who can reach its ElevenAgents phone assistant, per the ElevenLabs case study
32
Speakers Labeled
Maximum speakers Scribe v2 can separate with diarization, per vendor documentation
$22B
Valuation
Reported valuation after the September 2026 employee tender offer, per tech.eu
$600M
Annualized Revenue
Sacra’s third-party estimate for June 2026, not a figure published by ElevenLabs
ElevenLabs Real reviews
Our Rating:
4.2
- Verified Users
- Verified Users
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ElevenLabs’s Pros & Cons
Balanced evaluation to help you make an informed decision
Strengths
- Widest feature range in the category: speech, cloning, dubbing, transcription, music and agents
- Natural, expressive voices praised across G2 and Capterra reviews
- 90+ languages on the latest speech and transcription models
- A 10,000+ voice library plus instant and professional cloning
- Published plan prices from free to $990 with a commercial license from Starter
- SOC 2 certification, HIPAA BAAs and data residency options on Enterprise
- Official SDKs and agent integrations with Twilio, Genesys, Five9 and Salesforce
Limitations
- Credits are shared across features and can run out quickly on heavy projects
- Trustpilot reviewers report credit, billing and support problems (3.0 across 1,201 reviews)
- Priority support is listed only on Enterprise on the pricing page
- Promotional first-month prices make the standard monthly cost easy to misread
- Expressive v3 is slower and less consistent than Flash for real-time use
- Voice cloning and misuse risks require consent controls and moderation of your own
Our Verdict
ElevenLabs earns its place in BizGlocal’s Best in Features list for AI voice and text-to-speech because it combines speech models in 90+ languages, instant and professional voice cloning, dubbing, Scribe transcription, music and the ElevenAgents platform in one account. Small businesses can start free, mid-sized teams can scale through Pro and Scale, and enterprises can add SSO, DPA and SLA terms, and HIPAA BAAs. The trade-offs are cost predictability and support. Credits are shared across features, promotional prices change, and Trustpilot shows a pattern of complaints about credits, billing and reaching a human. Buyers should test real workloads, confirm credit rules in writing, and obtain consent before cloning any voice or placing AI-voiced calls.
Resources
Resources & Documentation
Detailed materials for deeper evaluation
Pricing Page
Plan prices, credits, seats, concurrency and Enterprise features
API Pricing
Per-character text-to-speech, speech-to-text, music and realtime rates
Models Reference
Languages, latency and limits for v4, v3, Flash, Scribe and Music
ElevenAgents Documentation
Guides to building, testing, deploying and monitoring voice agents
API Reference
Endpoints, SDKs and workspace controls for developers
Data Residency And Zero Retention Guide
Storage regions, zero retention mode and compliance details for Enterprise
Customer Stories
Published results from Klarna, Revolut, MasterClass and others
Help Center
Articles on credits, billing, refunds and account questions
What to Know
What to Know Before Buying
-
Start on Free or Starter and test your real scripts -
Use ElevenAgents tests and simulations before live traffic
-
Complex agent builds may need a developer or partner
-
Plan for telephony and business tools such as Twilio, SIP trunking, Genesys, Five9, HubSpot, Salesforce, Zendesk and Calendly, plus webhooks, MCP tools and the Python or Node.js SDKs.
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Concurrency rises from 2 requests on Free to 25 on Business, and the agent platform lists 4 to 40 concurrent calls by plan, while Enterprise offers elevated limits.
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Credits drain faster with premium models, retries and long audio, and agent usage adds LLM and telephony costs, so model your monthly volume before choosing a plan.
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Moving from another voice tool means re-creating voices, pronunciation rules and workflows, and ElevenLabs notes that moving agents between data residency environments generally means rebuilding them through the API.
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Self-serve plans bill monthly or yearly, while Enterprise adds negotiated DPA, SLA and BAA terms; outbound callers remain responsible for TCPA consent and voice cloning permissions.
Alternatives
Compare Alternatives
See how ElevenLabs stacks up against competitors
Murf lists 200+ voices in 35+ languages and a 4.7 on G2 from about 1,400 reviews, while ElevenLabs offers a larger voice library, 90+ languages and agent, dubbing and music tools.
WellSaid Labs focuses on English studio voiceover from $19 per month billed monthly, with other languages reserved for Enterprise, while ElevenLabs adds multilingual cloning and agents.
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FAQ’s
Frequently Asked Questions
Common questions about ElevenLabs
Plans are $0 Free, $6 Starter, $22 Creator, $99 Pro, $299 Scale and $990 Business per month on monthly billing, plus custom Enterprise. First-month offers of $1 and $11 were shown for Starter and Creator in October 2026.
Credits are a shared monthly balance used across text-to-speech, dubbing, voice design and other features. Starter includes 30,000 credits and Creator 121,000. Check the help center on rollover and plan-change rules before buying.
Yes, from the Starter plan upward. The Free plan does not include a commercial license, and businesses should review the terms for any cloned or library voice they use.
ElevenLabs states it maintains SOC 2 certification and aligns with GDPR. Business Associate Agreements for HIPAA are offered to qualifying Enterprise customers, who can also request EU, India or Singapore data residency.
Eleven v4 and Scribe v2 list 90+ languages, v3 lists 70+, Flash v2.5 lists 32 and Multilingual v2 lists 29. Dubbing is described as covering 30+ languages.
ElevenAgents connects to Twilio, SIP trunks, Genesys, Five9 and Amazon Connect, plus HubSpot, Salesforce, Zendesk, Calendly, Cal.com, Slack and webhooks, with Python, Node.js and React SDKs.
Common alternatives include Murf, WellSaid Labs, Speechify, Google Cloud Text-to-Speech and Resemble AI, which differ in language range, voice cloning and pricing model.
Get written permission from anyone whose voice you clone. In the US, the FCC has ruled that AI-generated voices count as artificial voices under the TCPA, so consent rules apply to many outbound calls. Review them with counsel.