- Verified by BizGlocal
Accounts Payable Automation With Billy AI And Included Customer Success Support
- 280+
- 2015
- Mountain View, CA
- 6+
About Stampli
Industry leader in connected fleet operations
Market Position
A mid-market-focused AP automation vendor competing with Bill, Tipalti, Basware, Coupa, Docyt and Vic.ai, with a G2 profile of more than 2,000 reviews and a Summer 2026 Leader placement in G2’s Procure-to-Pay grid, per Stampli.
Innovation Focus
Billy, an AI layer that captures, codes, matches and routes invoices while people keep approval control, plus Stampli Deep Finance for executive analysis and spend controls applied before money is spent.
Core Strengths
In-invoice messaging, deep ERP connections, a Customer Success model with AP-trained staff, high G2 support scores and published SOC and PCI DSS statements.
Use Cases
Invoice coding, PO matching, approvals, vendor bank detail checks, vendor payments and card spend control for multi-location and multi-entity businesses.
Core Products & Solutions
Accounts Payable Automation
Invoice capture, coding, line-level matching, approval routing and ERP posting, with messages, approvals and documents kept in one audit trail per invoice.
Billy, The AI Layer
Billy learns coding patterns, prepares entries, flags variances and routes exceptions. Stampli says suggested entries stay subject to human approval before posting to the ERP.
Vendor Management
A vendor portal where suppliers update their own details, with finance verifying sensitive changes such as bank details or email domains.
Payments
Stampli Direct Pay supports domestic check and ACH, global ACH and wire, and virtual cards, priced as a separate module from core AP.
Expense Management And Cards
Virtual and physical cards with spend controls, reimbursements and a mobile app, tied back to AP and the ERP.
ERP Integrations
Connections listed on Stampli’s homepage include QuickBooks Online and Desktop, NetSuite, Sage Intacct, Microsoft Dynamics 365 and GP, Oracle Fusion, SAP, Acumatica, Sage 100 and Dealertrack.
Pricing Overview
Accounts Payable
Finance teams that want invoice automation, approvals and an ERP sync
Custom
Pricing
Custom quote; a third-party roundup (ERP Research) reports $250 to $1,500 per month from unnamed quotes, which is unverified
- Invoice capture, coding, matching and approval workflows
- Billy AI with human review before ERP posting
- Dedicated Customer Success Manager listed in the AP tier on Stampli’s pricing page
- Onboarding and team training listed as included
- Priced on invoice volume and scope, per third-party analysis
Payments And Cards
Businesses that want to pay vendors and control card spend from the same platform
Custom
Pricing
Custom quote; no third-party price range found
- Direct Pay for check, ACH, wire and virtual cards
- Virtual and physical cards with spend controls
- Pricing page describes cards as free for customers, though its table is unclear
- Ask whether payment fees apply by rail
- Sold as separate modules from core AP
Procurement And Advanced Vendor Management
Teams that want purchase requests, approvals before spend and deeper vendor controls
Custom
Pricing
Custom quote; no third-party price range found
- Purchase request and approval controls before commitment
- Advanced vendor management with self-service updates
- Verification of sensitive vendor changes
- Listed as separately priced modules
- Confirm which modules your quote actually includes
Who Is Stampli Best For?
Small Businesses
1-25 EmployeesA fit for small teams on QuickBooks or Sage Intacct drowning in invoice email, since onboarding and support come with AP. There is no free trial or starting price, so confirm the quote fits first.
Mid-Market Companies
26-100 EmployeesStampli’s core segment, where approvals, PO matching and ERP sync matter and a dedicated Customer Success contact removes self-configuration. Ask what hours and onboarding scope your contract covers.
Enterprise Companies
100+ EmployeesSuitable for multi-entity groups on NetSuite, SAP, Oracle or Dynamics, with SSO and audit logs. Request the SOC reports, an SLA and hosting terms, since Stampli publishes no SLA.
Multi-Location And Multi-Entity Finance Teams
Any SizeTeams with many sites and approvers gain the most, as Advance Financial’s 71 locations and Wenspok’s 67 restaurants illustrate, through coding automation, approvals and a shared audit trail.
Measurable Impact & Benefits
9.4/10
G2 Quality Of Support
G2 Quality of Support across 1,474 responses, against 7.3 on 83 responses shown for Basware.
4.7
Capterra Customer Service
Capterra’s customer service subrating, alongside an overall 4.8 across 464 reviews.
75%
Faster Invoice Processing
Stampli’s Wenspok Companies story says invoice processing fell from 28 days to 7.
87%
Faster Approvals
The same story says days to approval dropped from 16 days to 2.
71
Locations, Two People
Stampli’s Advance Financial story says two AP staff handle 1,000+ invoices a month, with about $100,000 a year in labor savings.
90%
Of Invoice Fields Filled
Advance Financial’s story says Stampli AI fills about 90% of an average of 34 fields per invoice.
Dedicated
Customer Success
Stampli says every customer gets a Customer Success team member, with on-demand training for AP and non-AP staff.
Under 60 Seconds
Reported Response
Stampli’s support page claims an average response under 60 seconds from 9AM to 8PM Eastern, a self-reported figure.
Stampli Real reviews
Our Rating:
4.6
- Verified Users
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Stampli’s Pros & Cons
Balanced evaluation to help you make an informed decision
Strengths
- G2 Quality of Support of 9.4 out of 10 across 1,474 responses, with Capterra customer service at 4.7 and overall Capterra at 4.8 across 464 reviews
- Dedicated Customer Success team member for every customer, as stated by Stampli, with onboarding and training listed in the AP tier
- Support staff described by Stampli as AP and ERP practitioners, available 9AM to 8PM Eastern
- Named results from Wenspok and Advance Financial, including approvals cut from 16 days to 2
- Wide ERP coverage including NetSuite, QuickBooks, Sage Intacct, Dynamics and SAP
- Human review of AI suggestions before posting to the ERP, per Stampli’s AI information page
- SOC 1, 2 and 3 and PCI DSS statements, with 2FA and SAML SSO available
Limitations
- No published SLA, and support claims conflict, with under 60 seconds on the support page and under 90 seconds on the pricing page
- Support hours end at 8PM Eastern, which is 5PM Pacific, and the page does not describe weekend or holiday coverage
- One Capterra reviewer reports slow answers and a gap between what sales promised and what the product could do
- No published prices or free trial, and payments, procurement and advanced vendor management are separate modules
- Security page says data is hosted on AWS in Ireland, and it does not say whether its SOC 2 report is Type I or Type II
- AI information page does not say whether customer data trains shared models
- Xero is not among the ERPs listed on the homepage
Our Verdict
Stampli earns its Best in Support placement on strong evidence. G2 Quality of Support is 9.4 out of 10 across 1,474 responses, Capterra customer service is 4.7, and Stampli says every customer gets a dedicated Customer Success team member, onboarding, on-demand training and live specialists. Capterra reviewers describe responsive chat and attentive implementation. The placement is not without caveats. No SLA is published, the response-time claim differs between Stampli’s own pages, support hours stop at 8PM Eastern, one Capterra reviewer reports slow answers, and Gartner and Trustpilot samples are tiny. Buyers should write response times and Customer Success scope into the contract, ask about hosting in Ireland, and get a module-by-module quote.
Resources
Resources & Documentation
Detailed materials for deeper evaluation
Pricing Page
How Stampli quotes AP, procurement, payments, cards and vendor modules
Customer Support Page
Support hours, Customer Success model, onboarding and training described by Stampli
Security Policy And Practices
SOC, PCI DSS, encryption, hosting, penetration testing and access controls
Reviews And Awards
G2, Gartner Digital Markets, TrustRadius and other awards
Customer Stories
Named results from Advance Financial, Wenspok, Quincy Recycle, Purple and others
Advance Financial Case Study
How two AP staff handle 71 locations on NetSuite
Wenspok Companies Case Study
How a Wendy’s franchise operator cut invoice processing from 28 days to 7
AP Automation Business Case Guide
A guide to building a CFO-ready business case for AP automation
What to Know
What to Know Before Buying
-
Customer Success configures the platform to your ERP setup -
On-demand training for AP and non-AP staff
-
Complex entities, approval rules and payments add scope
-
Stampli lists QuickBooks, NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, SAP, Acumatica and Sage 100, with ERP sync as the source of truth. Confirm your exact ERP version is supported.
-
Pricing scales with invoice volume and modules, so model costs as you add entities and payment volume. Third-party analysis suggests comparing three-year cost, not just year one.
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Payments, procurement and advanced vendor management are separate modules, and third-party analysis flags implementation, payment fees and renewal uplifts. There is no free trial.
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Vendor records, open invoices and approval rules need to sync from your ERP. Ask Customer Success for a migration plan.
-
Stampli publishes no term, renewal or cancellation terms. Confirm support hours, response times, Customer Success scope, hosting and renewal caps in writing.
Alternatives
Compare Alternatives
See how Stampli stacks up against competitors
Docyt describes itself as an AI-native ERP for hotels, restaurants, retail and franchises, with forward-deployed engineers, data migration and SOC 2 Type II, and its site shows no prices. Stampli sits on top of your existing ERP, so the choice is replacing your ledger or automating around it.
Vic.ai calls itself an AI-native accounting platform with modules for invoice inbox, bill pay, cards and analytics, and lists ERPs such as NetSuite, Sage Intacct and SAP S/4HANA. Its homepage describes no support tiers or prices, so ask both vendors for written support terms.
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FAQ’s
Frequently Asked Questions
Common questions about Stampli
Stampli does not publish prices and quotes are custom, with no free trial. One third-party roundup reports roughly $250 to $1,500 a month from unnamed sources, which is unverified, so request an itemized quote.
Stampli says every customer gets a dedicated Customer Success team member, with onboarding, on-demand training and live help from 9AM to 8PM Eastern. It claims responses under 60 seconds, and no SLA is published.
Yes. Stampli is based in Mountain View, California, and was launched in 2015. Its security page says production data runs on AWS in Ireland, so confirm hosting terms if you need US residency.
Its security page states SOC 1, 2 and 3 reviews, PCI DSS compliance, AES-256 encryption, 2FA and SAML SSO. It does not specify SOC 2 Type I or II, so request the reports.
Stampli says Billy learns from workflows and corrections, and suggested entries need human approval before ERP posting. It does not say whether data trains shared models, so review the contract.
QuickBooks Online and Desktop, NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, SAP, Acumatica, Sage 100 and Dealertrack are listed on its homepage. Confirm your version is supported.
Stampli says deployment takes weeks, and G2 data it cites shows about 0.8 months to go live. Timelines depend on ERP complexity, approval rules and payment setup.
Common alternatives include Docyt for AI-native accounting in hospitality and retail, Vic.ai for autonomous AP, Bill, Tipalti, Basware and Coupa.